Jasmine Garden Hotel-Hanoi Old Quarter Best first experience of Vietnam Mar 21, 2011 11:39 pm I had been emailing the hotel since choosing it. The manager, Spring was so very helpful. They are the nicest and most trustworthy people ever. They did everything they said they would and took extra good care of us too. Spring asked if we needed help with our visas. In the US you have to send your passport and pay $85 for a visa. Spring said if I emailed her copies of my passport for $15 total she would submit an approval letter to the embassy. She emails me a copy of the letter which I take to the desk at the airport and pay $50 ea to get our passport...took a whole 5 minutes. We wanted a trip to Sapa and Halong Bay...they arranged it all. Had people guiding us the whole way. Never felt lost. The best part, like when you come back from the night train from Sapa and we had plan to leave for Halong Bay that morning, they had someone pick us up at the train station at 4am and gave us a room to sleep until we were picked up at 8:30. All this with no
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