Guest Reviews

Average Rating (2 Reviews)

Bad Customer Service
Amit -- Feb 27, 2012 09:39 pm
Booked stay at 'The Camphouse' for a night. Drove down from Auckland and got there by 9.20PM. Got the key stuck in the main door and called owner at 9.30PM. Not much help with anything, so slept on the couch.

Managed to yank key off the door in the morning otherwise would've been charged $50 for not returning key on time and another $15 for leaving car parked in secure park {which could only be opened with the key}.

On emailing owner if he would consider a 50% refund as I didn't end up staying in the room at all - his response was stupefying and perfect example of bad customer service - phrases like 'woke up a young family at 10.30PM {incorrect}; 'you managed to get the key out in the morning, so you could've done it at night, so it's really your fault', left a bad taste in the mouth.

Fantastic location - if only there customer service was above average. And check their cancellation policy otherwise you might end up getting stung big time.

Real Kiwi Accommodation
Gary -- Aug 04, 2008 03:35 pm
Excellent stays. We enjoyed 5 of these very eco friendly accommodation properties. This was experiencing the true New Zealand in some amazing locations

Last Name; Email:
Write A Review Of This Listing
Share your experiences at this listing with other travelers and our community.


Your Name*:

Your E-Mail*:

Review Title*:

Your Review*

E-Mail Addresses, URLs and HTML Are NOT Allowed.

Get More Information or Make Your Reservation »

Advertise Your Accommodation or Travel Services

Create A ListingTaranaki, New Zealand Youth Hostels Listing
Add a multi-page listing promoting your accommodations, tours or travel services to customers on our network of travel sites. Your listing page can have up to 26 images, unlimited text, interactive map, availability calendar, ecards, photo-gallery and more.
Rates From US $17 Per Month    » View Details

Free Travel Ideas Newsletter
Get your free Travel Ideas Newsletter full of great travel deals, destinations and adventures.

Your Name:
Your E-Mail Address

Disclaimer: Information provided through RealAdventures website, newsletters, emails or other services has been provided directly by the companies and/or individuals owning or offering the products/services. RealAdventures does not guarantee or warranty the accuracy of the information contained herein. It is the sole responsibility of the user to ensure the accuracy and clarity of any posted material and to determine the suitability of any service for their particular needs or requirements. Likewise, it is the responsibility of advertisers to determine the suitability and credit worthiness of potential customers prior to any transaction.

Listing # RA-1022215