I was born in Australia but have not been home for some time. We wanted a Hotel which was close to most trouist attractions because we relyed on public transport and our feet. The hotel was in a great place, very clean and staff was very informative and helpful. I would stay there again for sure.Beverley Washington State.

This hotel is at BEST a 3 star. I am being generous with the ranking. The only thing this hotel has is the location. That's why I am giving it a 3 star. The hotel room is rather run down. The carpet is dirty (has a lot of stains on it), the blanket throws are old and rather ratty looking. The bathroom water pressure is horrible. There were mold in the bathroom. The bathroom door was warp and has mold on it. The ONLY reason I would recommend this place is because it's close to the train station - about a 5 minute walk. Otherwise, I would never stay here. It's a joke that they rate themselves as a "4 star". I've stay in Motel 6 better than this place!

The first thing that happened when I arrived to the Hotel, one of the receptionist noted that I had one of my suits in my bag and offered to hang it and later had it ironed at the hotel's charge. The staff was very friendly and professional. My beds and linen were changed everyday. The staff was very respectful of the privacy sign and they did not enter the room at all. The staff was also very honest and hard working. The staff takes pride in the job they do and I was privileged to meet a few of the workers. The hotel is in the center of everything and my family and I walked to the Opera house, Darling Harbour, the museums and hundreds of restaurants in the Central Downtown area. If I go back to Sydney I definitely will book this hotel again.

no complain enjoy it