I was a little nervous after booking - there are some pretty negative reviews here. i will say that we were pleasantly surprised, and so glad we booked the westin.
I was a little nervous after booking - there are some pretty negative reviews here. I will say that we were pleasantly surprised, and SO glad we booked the Westin.
The common areas of the building appear to have been updated - it is beautiful and well kept. It seems like the rooms and/or halls are still in the process of being updated - our hallway smelled of fresh paint (but not overwhelming or disturbing), and our room was very clean, was updated, and had obviously recently received fresh paint and updated fixtures. We had no issues with mildew smells that others mentioned, and no issues with toilet/shower/AC functionality at all.
After confusion on our part about which name the reservation was under (my married or maiden name), they discovered we were on our honeymoon and surprised us with complimentary champagne and chocolate covered strawberries. It was a very sweet and unexpected gesture.
Some people complained about WIFI in the reviews too. Again, no issues whatsoever for access, and it was completely free. We had an ipad and a kindle, and had no issues using either of them online or not, even down at the beach, all week.
I want to premise this by saying that we did NOT do all-inclusive because we wanted to get out and explore restaurants on the island. SO glad we did it that way, and we believe it worked out financially in our favor. We are not big drinkers (but did indulge and ended up with one $80 beach-bar tab after happy hour one afternoon :)) We still felt we broke about even (when comparing all-inclusive to non-inclusive costs), and got to get out and explore more options.
We ordered room service one night - food was a little expensive, but delicious, and service was fantastic!
We ate at Blossoms, Azul (the beach), Pago Pago, The Terrace and Bon Bini. Expect to pay about $25 per person per meal, with Pago Pago and Azul being a little more expensive (The Terrace is a little cheaper). Food was wonderful, and we felt that the price was worth what we got in most cases. Bon Bini is the only place I wouldn't recommend - only because you can get an equally filling breakfast for half the price (or better) by simply walking downtown. The food was great at Bon Bini, and it is your typical "hotel buffet" food - mass quantity. If you can eat a ton, then maybe the $25/person is worth it to you.
There were a lot of negative comments about palapas, and I don't really understand why. YOU DO NOT HAVE TO PAY for palapas unless you want the concierge to reserve one for you (you're lazy). We didn't reserve one for the first couple of days and had no issue. One day we just used some chairs and laid out in the sand. Another day, someone hadn't claimed their palapa (at 2 pm) and we were told it was fair game at that point. The deal is - if you are really really particular about where you sit on the beach, then you should probably get in line at 3:30 to request it. The line was never long, and there was always a palapa if we went (we never waited in line). There are also several little hut/chairs and palapas around the pool that don't have to be reserved - they were almost all open all week long.
The Westin is in a great location if you like it a little more quiet, but want to be close to the action. It is about a 15 minute walk to a couple of shopping areas, with tons of restaurants, shops, 2 malls and 2 movie theaters. We walked for breakfast almost every morning (and spent substantially less that way for equally delicious food) at local places (Try Salt & Pepper!), and also spent a day shopping, walked to dinner a couple of times, and went to a movie at Palm Beach Plaza. There are hotels closer to the action if you want to be there, but we loved the Westin's location.
Places I'd recommend - Salt & Pepper, Madamme Jeanette's (fantastic food!! and a $9 cab ride from the Westin), Azul (the Westin's dinner on the beach at sunset), Bugaloe (on Palm Beach Pier) - just a short 2 minute walk on the beach from the Westin (fantastic and cheap lunch!). We did the Palm Island day trip - it was only OK and probably not worth the package price we paid ($125/person). The island is "all inclusive" for the whole day, but you really only get to lay on the beach there and go snorkeling or on a banana boat ride for free. There isn't much else for activity unless you pay extra.
We stayed at the westin for one week in june. there are mixed reviews on this place, but while we were there we did not really experience any problems. the ...
We stayed at the Westin for one week in June. There are mixed reviews on this place, but while we were there we did not really experience any problems. The only issue that I had was that our room was supposed to be cleaned on the third day, but it was never cleaned. We didn't really get the room dirty, but we needed fresh towels by the middle of the week. Â However, we just called down to the front desk and asked them to leave us fresh towels while we went out to dinner. By the time we returned, we had the fresh towels, so problem solved. Every staff member we encountered was very friendly. I don't remember anyone's name in particular, but we had no issues with anyone. We thought the hotel was in a great location...right on the beach and within walking distance to shops and restaurants. We did rent a car so we could explore the rest of the island, though. The beach right outside of the hotel is great. It was not too crowded, and we had plenty of room to swim. There is even a platform you can swim out to and jump off into the water. We didn't bother with reserving a palapa, so I can't comment on that experience. The way the hotel is shaped, I believe all the rooms have at least a partial ocean view. We did not eat at any of the restaurants inside the hotel, with the exception of ordering a few appetizers from Blossoms and taking them up to our room. They were excellent, so I imagine the rest of the food at Blossoms would be, too. We also went into the casino on the property and had a good time. There are a few other hotels along the same strip of the beach that also have casinos, so we visited those as well. They all pretty much have the same games, but it was still fun. The Westin has a DePalm Tours desk inside, so if you wanted to book anything with DePalm, you can do it there. We purchased tickets for a couple of activities and redeemed the vouchers inside the Westin, which we found to be very convenient. Overall, we had a great time, and we would stay here again.
We stayed for 4 nights and we had the time of our lives, on the outside the hotel looks old but on the inside its amazing!! the hotel food is ...
We stayed for 4 nights and we had the time of our lives, on the outside the hotel looks old but on the inside its amazing!! The hotel food is a bit pricey, but other than that great, highly recommend!!
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