I booked a family party to celebrate 2 important birthdays. i booked weeks in advance online and requested a room with an ocean view and a balcony. i followed up ...
I booked a family party to celebrate 2 important birthdays. I booked weeks in advance online and requested a room with an ocean view and a balcony. I followed up my booking by telephoning the resort to confirm that I had a room with an ocean view and a balcony. When we checked in-you guessed it-no balcony and one tiny window looking over a large gravel deck to the sea beyond. I asked to change rooms and they offered me a room with a balcony but under a restaurant patio with a long obstructed view to the sea-when I said that wasn't any good they offered me a room overlooking a parking lot. I flet they had no intention of offerig me a nice balcony oceanview room although I paid extra for that. Most rooms have a balcony and patio doors so if you get one you may have a nice ocean view. We had to stand at our window to see anything other than the wall of the room.
The restaurant was nice and the food good but not excellent. The staff at reception were not helpful as I have said. The rooms are in need of serious updating-walls need paint, linens are cheap-ie. nylon bedspreads, and the decor boring. Common rooms were better. With that location they could do so much better. In my opinion it is a 2 star resort the way it is now.
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