If I had kids , I would Not bring them here.. This is the place you go to recharge and get away from the kids .. Used to be : All adult and now have resorted to allowing kiddos (no pun intended!!!) It is WONDERFUL and Perfect for US.. We will go back year after year!!!

My fiancee and I stayed here June 14-18th. Overall our stay was very pleasant. The privacy of our room 442 was excellent considering we did not upgrade to the suties on the 5th level. The magic box as mentioned is a fabulous concept but there could have been more variety in the breakfast snacks. We had the same muffin/pastry/fruit combination every day. The staff were all very friendly and the rooms were clean and well maintained. The only negatives I can mention are 1) you have to use the hotel jeep transportation to get most anywhere on the resort (forutnately they were very quick to respond), 2) you need taxis to travel anywhere off the resort which can be pricey. We used 2 taxi/tour drivers on our stay. The second one named Cesar (nickname Pollo/Chicken) was very reasonable and his english is excellent. He was also quite helpful in suggesting local food options that were safe and an excellent value. And he quotes prices in pesos which I feel is a better value for tourists overall. I would recommend this hotel to other travelers!

Amazing! Everything we expected and more. We would return in a heartbeat.

I found the hotel a bit old, and with a huge need of refreshment. And the room service menu very small., with just a few options