Guest Reviews For Doubletree Guest Suites Phoenix Hotel
Overall Rating: 58 Reviews
Great Hotel and Experience
This doubletree did not disappoint. we came in quite late, with a little one in tow and they did an excellent job making it easy to check in and settle ...
This Doubletree did not disappoint. We came in quite late, with a little one in tow and they did an excellent job making it easy to check in and settle in. The bed was comfortable and the suite set up made nap time easy for all of us. In addition, the toiletries, amenities, and service made it an overall great experience for us. One thing to fix - The back gate. The entry gate close to the back stairwell needs to be fixed. It didn't always shut tight and at times there were some "questionable" folks awaiting entry, but they didn't have a room key. I would recommend getting that fixed. Other than that, it was great.
Comfortable room....were only there less than 12 hrs
Shuttle from the airport was not satisfactory. we waited over 30 minutes from the time we called until we were picked up. when we called they said 10-15 mins. ...
Shuttle FROM the airport was NOT satisfactory. We waited over 30 minutes from the time we called until we were picked up. When we called they said 10-15 mins. And we were the only 2 being picked up. PLUS, it was a 5 minute trip from airport to hotel. VERY poor planning and NOT acceptable. Not sure would stay again due to that factor.
Stayed one night prior to an early airport departure. very comfortable suite style room at a reasonable price. very clean and updated rooms. desk staff was very friendly and was ...
Stayed one night prior to an early airport departure. Very comfortable suite style room at a reasonable price. Very clean and updated rooms. Desk staff was very friendly and was interested in making our stay a positive experience. Only negative was the $10 chg per day for internet in the room. We used the lobby computer instead. Would have loved the free breakfast but had to catch the free shuttle to the airport. Would stay again.
We stayed here only one night - before moving on to a timeshare elsewhere in phoenix. the price was excellent, the room was spotless, and free breakfast buffet. the desk personnel ...
We stayed here only one night - before moving on to a timeshare elsewhere in Phoenix. The price was excellent, the room was spotless, and free breakfast buffet. The desk personnel were efficient and helpful and we couldn't have asked for more!
Shuttle from the airport is free and the driver was happy to help load the bags. If we return to Phoenix, I'd have no problem staying here.
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Doubletree Guest Suites Phoenix Hotel Phoenix, Arizona Hotels & Resorts Guest services and amenities include 24 hr airport shuttle. complimentary hot breakfast, new 37 inch HDTV. Only steps to new light rail to Downtown and
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