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Guest Reviews

11 Reviews   

  • Not a bad deal but need new pillows

    06/27/2013

    My husband and girls stayed in this hotel for 4 nights in june 2013 and it is a very nice hotel specially the complimentary breakfast.  the hotel is about 30 ...

    My husband and girls stayed in this hotel for 4 nights in June 2013 and it is a very nice hotel specially the complimentary breakfast.  The hotel is about 30 minutes away from most attractions in LA.  One down side were the pillows way too soft they felt like I had no pillows under my head. Had to order additional pillows for comfort.  We had a total of 8 pillows in a room for 4. Also the sofa bed was squeaky and you felt the bars under the mattress when you laid down. Staff wasnt friendly or welcoming at all. Overall, not a bad hotel but would not stay there again.

  • good and bad

    05/16/2013

    The room was comfortable and pleasant. the pool area was humid and closed in and smelled so much of chlorine that i only stepped inside the room and then i ...

    the room was comfortable and pleasant. the pool area was humid and closed in and smelled so much of chlorine that I only stepped inside the room and then I left. the breakfast was good. the front desk person when I checked in gave me information about billing that was contradicted by the front desk person when I checked out.

  • This is a great hotel in Arcadia, near the race track. Good for business trips t

    11/16/2012

    The staff is wonderful, and the rooms nice. you can open a window and get fresh air. the complimentary breakfast is one of the best. my only complaints are that ...

    The staff is wonderful, and the rooms nice. You can open a window and get fresh air. The complimentary breakfast is one of the best. My only complaints are that the coffee is weak, and the room smelled a bit too much of cleaning products. But you know it is clean!

  • Poorer than expected experience

    08/10/2012

    This is not my 1st time staying in various es so i knew what to expect. in this particular stay, i noticed that certain section of the public area carpet ...

    This is not my 1st time staying in various ES so I knew what to expect. In this particular stay, I noticed that certain section of the public area carpet was rather old and looked dirty. It appeared that it was about time to be changed. My biggest complaint was that there wasn't enough staff manning the breakfast. Towards the end, there wasn't enough bowl, OJ ran out and many tables need to be cleaned.

  • Great stay

    02/08/2012

    Had a great stay with the family. looking foward to our next little getaway.

    Had a great stay with the family. looking foward to our next little getaway.

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