Staff went beyond my expectations. provided a dvd to allow my grandson to watch movies. room was very nice. breakfast was fantastic. i would recommend thiks hotel to any traveler. ...
Staff went beyond my expectations. Provided a DVD to allow my grandson to watch movies. Room was very nice. Breakfast was fantastic. I would recommend thiks Hotel to any traveler. Thumbs up all around. Thank you.
This is the second time i've stayed here in the last three weeks. nice, comfortable and clean rooms, with good customer service. the problem was the breakfast. both visits, ...
This is the second time I've stayed here in the last three weeks. Nice, comfortable and clean rooms, with good customer service. The problem was the breakfast. Both visits, I was greeted with a nice, shiny chafing dish with tempting signs about omelets, hardwood smoked bacon, scrambled eggs and other hearty foundations for a busy day. The only problem is that they were empty. On my visit three weeks ago, I was in a time crunch, so I grabbed piece of toast and left. This week I stuck around and observed. I arrived right at 7:00; from then until I left at 7:26, no one even looked under the lid, except for guests who all had the same kind of bewildered look that I must have had 3 weeks ago. The breakfast is one of the big reasons that I stay at Hamptons, but this is the only location I've had this happen; now twice. Since the "Hot Breakfast" is such an important part of Hampton marketing, you would think that it would be a little more than an accidental continental breakfast. I know nothing is free, that the breakfast is included in the room rate; but I gotta think that a voucher for McDonalds would be more cost-effective.
I will be back in Montrose in late September; lodging undecided.
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