Guest Reviews

Overall Rating: 12 Reviews


  • dont recommend this hotel

    10/04/2012

    Will not stay here every again, have to pay to park in there garage. paying for wifi when everyone else offers it for free. the hot water boilers went out, ...

    will not stay here every again, Have to pay to park in there garage. Paying for WIFI when everyone else offers it for free. The hot water boilers went out, they didnt even offer anything for any guest for the cold showers in the morning.

  • Clean with good security

    10/09/2011

    I only stayed one night and was very pleased. the restaurant however, was overpriced and not especially good.

    I only stayed one night and was very pleased. The restaurant however, was overpriced and not especially good.

  • The service is horrendous, bathroom moldy, expensive for what you get

    09/21/2011

    I do not recommend this hotel to anyone. the rate is relatively low , but there are far nicer hotels with better service in the area. --- we stayed here while attending ...

    I do not recommend this hotel to anyone. The rate is relatively low , but there are far nicer hotels with better service in the area. --- We stayed here while attending a wedding nearby. When we asked if they had garage parking, the response was "yes, but you have to pay for valet because it is being renovated." After a long trip in the car, I was in no mood to argue about having to pay for their renovation. The valet had us put the keys on the roof and we went to check in. At the front desk, we checked in smoothly...almost. When we asked what time the arranged shuttle to the wedding left, the receptionist replied 5pm. Fortunately we ran into the groom in the lobby who corrected us--it left at 4:10 (we would have missed the wedding!). The room, a suite with room to sleep 4, only had two towels in the bathroom. The bathroom was not vented, and mold spots were visible on the ceiling and walls. We tried to set up a wake up call and ask for more towels, but the front desk and operator did not answer the phone. We tried three times. After returning from the wedding, there was a gift bag on the table that clearly was meant to be given to us upon check-in, with information about the shuttles, directions, etc. A nice token, now completely useless. Upon leaving the next morning, our car was brought up and the driver explained that he did not have the keys, but they were somewhere in the car as the keyless entry started. Not feeling too comfortable leaving without knowing where our only set of keys were, we proceeded to search the inside. After about 15 minutes a manager came up and said he just found the keys on our roof. They had clearly never been taken off the roof and by shear luck had not fallen off or been run over.

  • Did not match up to Sheraton standards

    04/21/2009

    After 4 hours on the road, i needed r&r,plus a toilet! i found this room to look as if someone hurridly put fresh sheets on the bed an ...

    After 4 hours on the road, I needed R&R,plus a toilet! I found this room to look as if someone hurridly put fresh sheets on the bed an no attention on cleaning the room. I had to use the toilet and found pee and a wad of TP and black hairs in the bowl. yuck! The sitting room had a separate bar area with a coffee pot. The bar sink was dirty with old coffee spots, the fake door to the front of the bar was on the floor. The carpet was linty, the sofa was spotty and felt dirty, and, I scratched off cruddy spots with a brush. The tables were dusty. No hair dryer. This hotel is lacks the class of other Sheratons and poorly maintained, even the dining room ,Basils restaurant, need a good cleaning. I do not recommend this Sheraton.

  • could be beautiful, but ...

    12/06/2008

    The room had high points & very low points. the low points were the huge stains on the sofa and an area of the carpeting by the sofa. the high points ...

    the room had high points & very low points. the low points were the huge stains on the sofa and an area of the carpeting by the sofa. the high points were high ceilings, 2 lcd tv's, & spaciousness of the room. parking was secure (cameras, gates, etc.), but is located under ground & appeared somewhat unkept. we checked in at 1am & therefore very little staff interaction (& no room service), but what we experienced was a courteous front desk person. with slight cost improvements/modifications, this would be a beautiful hotel & would be well worth the price.


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Sheraton Suites Wilmington
RealAdventures
Sheraton Suites Wilmington
Wilmington, Delaware Hotels & Resorts
The Sheraton Suites Wilmington Downtown is located in the heart of Brandywine Valley.

Starting at $97 Per Night

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Wilmington, Delaware Hotels & Resorts | Delaware Hotels & Resorts | Delaware Vacations | Wilmington, Delaware
Hotels & Resorts | Hotels & Resorts Delaware
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Starting At
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Sheraton Suites Wilmington
422 Delaware Avenue
Wilmington, Delaware 19801







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