Guest Reviews For Doubletree Downtown Wilmington - Legal District
Overall Rating: 10 Reviews
The staff was amazing!
I used this same doubletree hotel last year, and for the same reason. as a costume maker and board member of a ballet company, i needed a place to make ...
I used this same Doubletree Hotel last year, and for the same reason. As a costume maker and board member of a ballet company, I needed a place to make last minute alterations to costumes, relax a bit, and ready myself for a Meet & Greet event prior to 'my' dancers performing at the Grand Opera House across the street.
The staff was so courteous, upbeat and helpful!
The only issue was when we tried to get a sewing kit, as was listed available at the front desk. I had left my scissors at the Grand, and I had a task that required them. We were told there were no kits. None-the-less, I definitely will return again in the future!
We stay in doubletrees anywhere we go - and while i was alone, on this trip, it was still a very positive experience. the staff was courteous and fast, and i ...
We stay in Doubletrees anywhere we go - and while I was alone, on this trip, it was still a very positive experience. The staff was courteous and fast, and I felt very much at home. The cookies are always stellar. The in-hotel food was excellent - some of the best wings and cheese steaks and salmon I have had. That level of quality and convenience makes business travel SO much easier. Next time I'm in Wilmington, will be in the Doubletree!
I stayed six nights at wilmington's downtown doubletree on a group negotiated rate. i'm also a member of the hilton hhonors program. at the front desk, i was ...
I stayed six nights at Wilmington's downtown Doubletree on a group negotiated rate. I'm also a member of the Hilton HHonors program. At the front desk, I was treated as the later, not the former. I point this out because it is not always the case.
My room fell within the parameters of all my ""personal requests"" made on the HHonors site and within seconds of walking into the room my HHonors extras (extra coffee, extra pillows) were delivered by a very friendly member of the housekeeping staff.
The free internet service was easy to access (I used the wired access & set up my own wireless network) though on the Saturday of my stay, the network was down more than it was up.
Service at the bar the two nights I used it was good and the pours ranged from reasonable to generous, depending on the bartender.
Room service, which I used mainly for breakfast, was very friendly and very prompt. I only had trouble one morning when they just didn't pick up the phone. I'm pretty sure that was an issue of short-staffing and not the fault of the staff itself. The quality of the food ranged between 6 and 8 on a 1-10 scale. The value for money was about average for this level of property.
The 24-hour workout room is small but nice and certainly met my needs, which are entirely cardiovascular. The pool (open 6-10) is big and nicely heated, though the area surrounding it is definitely the most worn of all the areas in the hotel.
The desk staff were friendly and prompt in getting me a taxi and handling my checkout. All in all, a good stay.
Very friendly staff and they give you these great cookies when you sign in. rooms are clean and fresh smelling. i wish i could take the bed home with me. ...
Very friendly staff and they give you these great cookies when you sign in. Rooms are clean and fresh smelling. I wish I could take the bed home with me. They have a buffet breakfast bar in the restaurant, real nice staff, they take very good care of you and the food selection was very good and the presentation was nice. Beautiful hotel, can't wait to go back again.
We only stayed for 2 days, however, it was more than enough time for the unpleasant experiences we faced. i think it's totally worth it to spend an extra ...
We only stayed for 2 days, however, it was more than enough time for the unpleasant experiences we faced. I think it's totally worth it to spend an extra money to stay a few blocks away. Here are the main reasons why:
1) The garage where you park is quite spacious, but it does not feel safe. you can't walk around without feeling the need to hurry towards the door and get back into the hotel. we drove back to the hotel around midnight on both nights.
2) The location does not make you feel safe either. Even though it's just a few blocks away from the nicer part of town (nearby the Sheraton Suites), it's a world of difference. I would definitely not walk around the block at night. It's kind of deserted.
3) Our room was never cleaned, nor the bathroom replenshied with towels and shampoo/soap.
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