Guest Reviews For La Quinta Inn Des Moines West Clive
Overall Rating: 30 Reviews
This hotel did no make me feel welcome.
My room was clean and comfortable. however, it was not cleaned until after 3:30 p.m. and i had to wait in the lobby. the desk clerks were not ...
My room was clean and comfortable. However, it was not cleaned until after 3:30 p.m. and I had to wait in the lobby. The desk clerks were not friendly and did not make me feel welcome during the 6 days that I was there. They never asked me if I was enjoying my stay and never even smiled at me when I was in the lobby (waiting for my room to be cleaned). When I left and returned my room key, they didn't even say goodbye.
Everything was fine except i thought all rooms had microwaves and refrigerators and when i made my reservation the pictures of the rooms showed this but when i got there ...
Everything was fine except I thought all rooms had microwaves and refrigerators and when I made my reservation the pictures of the rooms showed this but when I got there no such thing in my room. I called management and they said you have to request those things separately . The web site did NOT make that clear or easy to understand.
They need to make that very obvious on their reservation site.
There was only one towel in the bathroom. we had to ask for an extra one. there was only one bar of soap in the bathroom. i guess you are ...
There was only one towel in the bathroom. We had to ask for an extra one. There was only one bar of soap in the bathroom. I guess you are were suppose to share with your roommate. Our room had 2 beds. One of the beds had a metal
Bar extending out of the base into the area between the beds It was an accident waiting to happen. I was not impressed.
My husband & i were traveling with our one year old daughter so safety & cleanliness were our top priority when choosing a hotel. we decided to book this hotel due to ...
My husband & I were traveling with our one year old daughter so safety & cleanliness were our top priority when choosing a hotel. We decided to book this hotel due to positive reviews we read on websites such as this one as well as the price since we are on an extremely tight budget- they also honored our military discount which is always great for us. We opted for the King Suite which ended up being perfect for us! Since we were staying four nights, two separate rooms were just what we needed so we could put our daughter in her pack 'n play for sleep and not disturb her while we watched tv. It even had two full bathrooms, a pleasant surprise! The pool was great- it was very warm which was great for our daughter and there was hardly anyone in the pool. Most of the time we had it for ourselves. Parking was free and well lit and the hotel overall was very quiet- no complaints there! Breakfast was ok, waffles were a plus but not a huge selection of cereals or other items- but being free we didn't mind! This hotel is right off the interstate & minutes away from West Des Moines with several restaurants, grocery stores, and anything else you may need close by. The staff was delightful & so accommodating. We even requested a late checkout and even with a guest coming in the same day they happily granted our request at no additional charge. We will definitely be staying here for our next trip to Des Moines! Thanks!
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