Guest Reviews

Overall Rating: 6 Reviews


  • Not going again

    10/21/2012

    I was booking a hotel for my family coming in from out of town and their price brought me in. however when i got their they were not familiar enough ...

    I was booking a hotel for my family coming in from out of town and their price brought me in. However when I got their they were not familiar enough with their own system to know how to check me in. They also didn't activate my key cards. So I got to my room and found out they didn't work. Requiring me to go back down stairs. At this time I asked them to make sure the room was non smoking. The staff told me it was, so I went back up stairs. We finally got into the room only to find that it smelled like smoke and had an ash tray. At this point I was more then dissatisfied with their service, but they proceeded to tell me they were completely book. I finally had to just cancel my room and go down the street to the motel down the road. It is only a few dollars more and well worth it. The motel didn't smell like smoke when you first walk in. It also didn't smell like mildew. However the best part was the service at motel down the road. They were far more accommodating.

  • Good Value

    07/29/2012

    Definitely not a 3 star hotel, but a good room for the price. i was satisfied.

    Definitely not a 3 star hotel, but a good room for the price. I was satisfied.

  • Good Value

    02/08/2011

    Clean, courteous and inexpensive. the staff was was flexible and understanding when presented with shuttle pickups beyond their usual check-out times.

    Clean, Courteous and Inexpensive. The staff was was flexible and understanding when presented with shuttle pickups beyond their usual check-out times.

  • Wonderful Hotel/Motel

    10/17/2010

    The price was right, too. it was a very nice hotel. i had a very clean, quiet room, with two double beds; plenty of space, near restaurants and the crossroads ...

    The price was right, too. It was a very nice hotel. I had a very clean, quiet room, with two double beds; plenty of space, near restaurants and the Crossroads Shopping Mall. The staff I met were mostly very kind and helpful. Breakfast left a bit to be desired, unless you like full-on starches such as donuts, cereal, bread and English muffins. I was a bit surprised there wasn't some yogurt or fruit (at least bananas and apples). Twenty-four hour coffee, including decaf and tea were a very nice touch, however. Lots of TV channels to pick from on a large screen television was enjoyable in the evenings. I'll stay there again, no doubt about it. Very Satisfied Customer!

  • Hard to find

    08/21/2010

    The sign and building are very well hidden by trees so we had a hard time finding the hotel...even tho its right on the corner! the front desk attendants ...

    The sign and building are very well hidden by trees so we had a hard time finding the hotel...even tho its right on the corner! The front desk attendants were both very friendly. When we walked into the lobby it smelled of fresh cigarette smoke and when we got to our room it smelled like mildew. The room was clean but the bed felt like it had been slept in too much and sucked us to the middle. It was quiet as far as outside noises but noisy as far as hearing the people on the floor above us and in the hallway. Ive stayed in multiple Super 8s and this would be my least favorite. I would have rather spent $ more for a hotel down the street with more comfort.


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Super 8 Motel Waterloo
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Super 8 Motel Waterloo
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