Guest Reviews

7 Reviews   

  • Lives up to the Marriott name

    02/05/2011

    Marriott has a couple of lower priced lines like this one, and i'm never disappointed. i'm guaranteed a nice, clean hotel although i must travel on a budget. ...

    Marriott has a couple of lower priced lines like this one, and I'm never disappointed. I'm guaranteed a nice, clean hotel although I must travel on a budget. The pool was nice, although there is no changing area so you must walk back to your room in a dripping suit. Everything was very comfortable and satisfactory, except the staff. They were unavailable for the most part -- either outside smoking or too busy flirting with the construction crew staying at the hotel. I couldn't reach them on the lobby phone and couldn't get what I needed in the dining room. This hotel would be a 5, except they need a more professional staff.

  • Nice clean place

    02/20/2010

    The hotel is clean, updated, everything works well, the bed was comfy and i heard no noise at night. the cleaning staff did a nice job each day, too. my ...

    The hotel is clean, updated, everything works well, the bed was comfy and I heard no noise at night. The cleaning staff did a nice job each day, too. My only complaint would be that the staff seemed to be missing most of the time, outside smoking or hanging out with the long-term guests, and no one ever answered my calls to the front desk. All in all, this is a great, clean place to stay and feel at ease and comfortable. I was very happy with the room, and the pool was great too.

  • Awesome, caring Folks

    09/22/2008

    He suites offer nightly (mon-thurs) a wonderful evening meal in their dining area. unfortunately for me, there were many big hungry men (from local construction crews) that were part ...

    he Suites offer nightly (Mon-Thurs) a wonderful evening meal in their dining area. Unfortunately for me, there were many big hungry men (from local construction crews) that were part of the socialization, and the main meal was wiped out 1/2 hour earlier than posted. I was a bit under the weather, and I became very (embarrassingly) overwhelmed and emotional as I referenced my disappointment with the staff. Being ill, I did not have the energy or resilience to go out for dinner or prepare it. The manager, Pam, actually went out and bought me dinner and delivered it to my room a brief moment later. This was not expected at all, and I was so touched. She provided me the full warm meal with a warm hug, and stated ""I understand, honey. You need to feel better."" Just when you think all is gone in the ugly traveling corporate world, these folks at Towneplace suites have re-written the rules and book. You sincerely won't find a more caring and awesome folks.

  • Wonderful Staff

    07/29/2008

    All the staff was excellent. they were very caring and thoughtful to us and my son. they were very patient with our group. they should all be awarded for a ...

    All the staff was excellent. They were very caring and thoughtful to us and my son. They were very patient with our group. They should all be awarded for a job well done. Thank you very much.

  • Everything was great!

    07/29/2008

    I do not believe you can improve this hotel. it is perfect! the front desk management and housekeeping were great. everything was just great. my room was very clean and ...

    I do not believe you can improve this hotel. It is perfect! The front desk management and housekeeping were great. Everything was just great. My room was very clean and comfortable. I will always come back here to stay. Thank you.

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