The location is excellent. restaurants are close by. there is a meijer store within walking distance. it is a good extended stay motel. i will use it again when i ...
The location is excellent. Restaurants are close by. There is a Meijer store within walking distance. It is a good extended stay motel. I will use it again when I return to this area. They do charge for wi fi.
We reserved and received a non-smoking room, however upon entry, we smelled old smoke. as it was somewhat tolerable we did not report it. however, later that night we ...
We reserved and received a non-smoking room, however upon entry, we smelled old smoke. As it was somewhat tolerable we did not report it. However, later that night we noticed that the smoke detector had been disabled. It was pulled out of its mounting and dangling from the ceiling by one of its wires. The other wire had been disconnected. It was wrapped in a brown paper towel. Our conclusion was that a former occupant wanted to smoke in the room. We called the front desk, but the clerk said it was too late to call an electrician. She offered to come upstairs herself to fix it. Preferring that an electrician do the job, we asked if there was another room available. As it was a football weekend, there was no non-smoking room available although a couple of smoking rooms were available. We were tired and said we would just leave it alone for the evening. In the morning we reported the problem again, expecting that it would be fixed when we got back that evening. It was not. I suppose that we could have tried to ask for another room, but we didn't expect any availability due to the football weekend.
The staff themselves were not rude. What was worrisome was that the hotel didn't seem to take this problem seriously nor be concerned enough for their guests to work to get it fixed.
Everything else was ok. The accommodations were simple and clean.
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