Hotel reception staff is in urgent need to be trained in the area customer servi
A bottle of left over ketchup in the fridge,fridge turn off. hair in the drain. sticky carpet. filthy microwave. most of the front staff unresponsive, unwelcoming, not will to ...
A bottle of left over ketchup in the fridge,fridge turn off. hair in the drain. sticky carpet. Filthy microwave. Most of the front staff unresponsive, unwelcoming, not will to assist or make "EDUCATED" suggestions, Not trained in medical emergencies. Not a vacation spot. Staff unwilling to introduce places of interest to guests. GM was concerned about his staff and willing to make it right. I like that, but it should of not gotten that far.
I would like to tell anyone that is going to stay here don't. the renovation is still underway and this hotel should be condemned. it stinks, squirrels live in ...
I would like to tell anyone that is going to stay here don't. The renovation is still underway and this hotel should be condemned. It stinks, squirrels live in the ac and heating units, no soap was in the room for sanitary hand washing, the walls are paper thin, and the doors seem like if a person pushed hard enough thinking it was their room they would be in your room even with it locked and dead-bolted. Very unsafe and unclean.
I didn't notice anything wrong with this hotel, except, when we went to talk to the front desk for something, they were "busy" talking with someone who appeared to ...
I didn't notice anything wrong with this hotel, except, when we went to talk to the front desk for something, they were "busy" talking with someone who appeared to be there good friend. (I'm pretty sure the person they were talkingto wasn't a customer- by the way they were talking with one another).
The hotel was clean. The pool is outside.
This hotel is way below par. there were a lot of stains on the carpet and ceiling and some on the towels. the heater did not work very well, going ...
This hotel is way below par. There were a lot of stains on the carpet and ceiling and some on the towels. The heater did not work very well, going from too cold to too hot with one notch, the volume control on the TV went from too-quiet-to-hear to blasting out the neighbors with one click, THERE WAS NO HOT WATER THE FIRST MORNING I WAS THERE!!!, the shower curtain fails to keep water off the floor. Some rooms have refrigerators and some do not, they don't tell you that and the rooms without fridges are no less expensive. The continental breakfast is only toast, frozen English muffins and fruit that is past it's prime. There is no elevator in the building so avoid upper floors if you can't take stairs. The hallways are pretty cold and drafty.
On the plus side, there is plenty of parking, easy access to the highway in all directions (once you figure it out, it's weird, but works) and even though some of the towels had stains on them, they were mostly very soft and fluffy. And the staff was very nice.
Overall, not worth the price for what you get (or don't get)
This is the worst hotel in lawrence. judging by their rates, a traveler might be fooled into believing they were staying in a decent hotel. the fact is--the place ...
This is the worst hotel in Lawrence. Judging by their rates, a traveler might be fooled into believing they were staying in a decent hotel. The fact is--the place is a dump. My ""non-smoking"" room reeked of tobacco and had ashtrays everywhere. So I swapped my king size bed for a skimpy double but got no refund in room rates. Then, the TV was broken in the second room, but I decided against changing rooms again. Besides a broken TV, everything else in the room was either dirty or in disrepair. The pool was drained and had debris piled all around it, yet my visit was in late April. Then beginning at about 9:30 the next morning, hotel employees began calling my room and coming to the door wondering when I'd be checking out. To be honest, they were wasting their time; I couldn't get out fast enough. I've stayed in practically every other hotel in Lawrence, and the Econo Lodge's rates were only a few bucks less that their competitors, but the quality was a major step down. I recommend that if this hotel is your only option, stay home. Seriously.
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