Guest Reviews

Overall Rating: 13 Reviews


  • Smelly Room

    09/26/2013

    Upon entering our third floor room, we were instantly assaulted with a musty smell, the toilet was dirty, there was trash under the dust cover along the bed box, clumps ...

    Upon entering our third floor room, we were instantly assaulted with a musty smell, the toilet was dirty, there was trash under the dust cover along the bed box, clumps of hair in the shower, the carpet was so dirty that our feet turned black, the TV was old and the picture fuzzy and the hallway and elevator carpets were so dirty. I called the front desk and was told they could put an ionizer in our room and no other rooms were available. I walked down to the main desk and spoke with the manager and she found another room, but it was not comparable to the "comforts" of our dirty room. We opted not to take the other room and the hotel used the ionizer in our room. It helped very minimally and we ended up going to the store and purchasing our own deodorizer. We had to spray our room every time we came back to our room. All in all - one of the worst hotel experiences EVER! We even tried to get another hotel and all the hots we called were booked.

  • It was a GREAT hotel!

    11/01/2012

    I thought the staff was great and the hotel was very clean and organized. wonderful place!

    I thought the staff was great and the hotel was very clean and organized. Wonderful place!

  • Nice clean, quiet place to stay.

    10/23/2012

    I have never been in the area and just picked this place from a few selections in the travel packages. it was clean, comfortable, nicely furnished and roomy and quiet ...

    I have never been in the area and just picked this place from a few selections in the travel packages. It was clean, comfortable, nicely furnished and roomy and quiet with convenient and close parking. I thought it was good value for the money and for us it was just a place to stay while attending a wedding in the area.

  • Very Good

    06/13/2012

    The hotel and location of the hotel was very good.

    The hotel and location of the hotel was very good.

  • Clean room, friendly staff, and hot breakfast waffles with fresh cherries. Whats

    11/15/2011

    Good value for traverse city. it's my families top pick for travel. right on the beach with great view. excellent hotel.

    Good value for Traverse City. It's my families top pick for travel. Right on the beach with great view. Excellent hotel.

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