We booked a queen size business room through the website to ensure we had a fridge and microwave during our 5 day stay on arrival we recieved a single bed ...
We booked a Queen size business room through the website to ensure we had a fridge and microwave during our 5 day stay on arrival we recieved a single bed room that was extremely small for two grown adults to stay in. We went to the front desk to discuss this matter and it took almost 15 minutes for someone to come assist us, and they refused to switch our rooms because we had booked online. We stated we would look elsewhere at this point and we were told that they could accomodate our change the very next day and place us into the business room we had reserved. The following day when we went to see what time we could switch rooms we went prior to noon like advised we were told that they had no available rooms and that a switch would be impossible because we had booked online. The staff were generally nowhere to be found, and when you were able to speak with them they were very rude, and showed no understanding when it came to the booking policies. We will never stay at the days inn minot again... The Holiday Inn Express will not have all our business and that of family and friends.
Never again! the rooms need updating and a good cleaning !! we found a used bandage beside the bed so obviously the maid had not vacuumed. the carpet was stained and ...
Never again! The rooms need updating and a good cleaning !! We found a used bandage beside the bed so obviously the maid had not vacuumed. The carpet was stained and the tile grout in the bathroom needs a good scrub! The window had layers of dirt and grim so you could barely see out. We were driving back from Billings MT and decided to drive via Minot back to Canada so I booked via cell phone that afternoon. I forgot to get the rate and when we arrived the rate was $*. We would have left that instant but all the good hotels we sold out for the evening. Asked about AAA rates and was told that they do not offer discounts for AAA members even though Days Inn is part of a chain that always has AAA rates. This was by far the worst hotel we have stayed in for years and the most expensive one on this trip. I will stick with the Marriott, Hilton and LaQuinta chains since the price is about the same.
We were cancelled even with a credit card guarantee
We had 2 rooms guaranteed with a credit card since may and when we arrived at the days inn in minot nd at 9:00 pm we found we had ...
We had 2 rooms guaranteed with a credit card since May and when we arrived at the Days Inn in Minot ND at 9:00 pm we found we had no rooms at all. The hotel cancelled us and gave our rooms to someone else. There were no other rooms at this hotel AND only 1 other room in the whole city - a sleazy one at best. They gave us a list of hotels and telephone numbers and didn't even offer to find us a room. I booked this hotel through travel agency 6 months in advance with a confirmation number, guaranteed with a credit card, fully expecting to have a place to sleep.
I will never use travel agency again and will NEVER stay at Days Inn Minot again. This is not the only instance at this hotel. Last year we stayed there (an annual event in Minot) and they did the same thing to another customer while we were checking in last year.
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