The only thing I must say I wasn't vry satisfied with, was the late night in room dinning. Nothing available, we had to order from a pizza hut, after calling a few other places that were also closed. This was at 11:30 pm

Overbooked the first night but they arranged my room elsewhere for 1 night and upgraded my room for the next two nights. Beautiful historic building with upgraded interior, art and decor. Best option for being near the convention center though downtown is very sleepy at night. Bypass the chains and try the Andaluz.

The staff were very accommodating. Upon check-in I received an upgrade to a higher floor so I wouldn't be bothered by noise from the bar/restaurant/lobby. During my stay the TV quit working in my room and when it couldn't be repaired quickly I received another upgrade- to a suite. There were no self service ice machines and room service was a little slow on the delivery but always very polite and apologetic.

What a jewel! This hotel is a gem that has been rescued from the past. It is also one of the most technologically friendly hotels I have ever stayed in. What a delight!