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Guest Reviews

5 Reviews   

  • it was nice at first only the hotel did not have my reservation from Travelousit

    02/10/2011

    It was nice at first only the hotel did not have my reservation from travelousity. the hotel room was fairly clean , there was some trash on the floor. the entire ...

    it was nice at first only the hotel did not have my reservation from Travelousity. the hotel room was fairly clean , there was some trash on the floor. the entire time we stayed (3 days), we only had warm water no hot.

  • Room had bed bugs and they charged me twice.

    07/19/2010

    I booked a room here on travel website, the room was dirty and the person who was sharing the room with me woke up to hundreds of little bug bites. ...

    I booked a room here on Travel Website, the room was dirty and the person who was sharing the room with me woke up to hundreds of little bug bites. The bed had bed bugs in it! When I told the manager about this he said he would credit me 25% a night. Instead I received a second charge from the hotel that was my original rate minus the 25%. When I noticed this charge on my statement I called the hotel and the girl working told me she was going to credit my account, but she mistakingly charged me another $*. So now I have paid $* for a two night stay that was supposed to cost $*. This hotel has incompetent employees working for it and the rooms have bed bugs. The worst part is that it was the manager who charged me the second time. If the manager makes these mistakes then it is scary to think about the mistakes the rest of the staff is makeing. Do yourself a favor and stay somewhere else in Santa Rosa NM!!!

  • Great Stay

    03/04/2010

    Hotel was convenient to get to, clean, and staff was great. will definately stay here again on my way through town.

    Hotel was convenient to get to, clean, and staff was great. Will definately stay here again on my way through town.

  • Will not stay here again.

    07/11/2009

    Stayed here in june 2009 for 1 night. we had reservations and arrived late in the evening. room was very out dated, but dirty as well. substances smeared on the ...

    Stayed here in June 2009 for 1 night. We had reservations and arrived late in the evening. Room was very out dated, but dirty as well. Substances smeared on the walls, bathroom had horrible smell of sewer. Room was just in ill repair. Notified hotel staff of state of room. Will not stay here again!

  • Nice and clean.

    09/19/2008

    We stayed there overnight on our way to colorado. it was clean and convenient to restaurants nearby.

    We stayed there overnight on our way to Colorado. It was clean and convenient to restaurants nearby.

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