The building smelled of smoke, like most casinos. the hotel room smelled faiintly of smoke sespite being on a non-smoking floor. Nevada is kinda gross in that smoking is still allowed in the casinos. I avoid that because it is smelly. Someday, the casinos may see the light and end the smoking.

My friends & I went to coffee shop to enjoy some ice cream. Only we didn't get what we ordered. The only reason we kept what we got was that it took so long for us to receive what we got. We did had to ask twice for water and napkins were an after thought that we also had to request twice. Now you might think we'd be mad but really this situation was tough for everyone because the ice cream area was grossly understaffed and over worked. I felt bad for your workers. Still I couldn't figure out why someone else couldn't be called for substitute for an hour. The only thing is I kinda wished I didn't pay for this. And the front desk wouldn't offer this. I also didn't much care for the PAID INTERNET IN OUR ROOMS but it was free downstairs.

I woiuld definitely recommend the El Dorado. We stayed in a smoke free room that was completely free of any smoke smell. The room was extremely clean and comfortable. The staff was friendly and attentative to our needs. The food at the hotel was excellent. This hotel is a great value and a sure bet when staying in Reno.

The resteraunt were too spendy .. Hotel ok on cost and good service and the room for the age of them good and they could use some updating