Guest Reviews

Overall Rating: 22 Reviews


  • Bad service, outdated hotel

    06/03/2013

    We stayed at this location for 3 nights in may 2013.  there is a private residence next door to the hotel that has an outdoor fire pit.  the rooms on ...

    We stayed at this location for 3 nights in May 2013.  There is a private residence next door to the hotel that has an outdoor fire pit.  The rooms on that side of the building suck the smoke from the fire into the rooms.  We called at noon after the first night to be moved to the other side of the hotel, but they refused to move us and were completely unsympathetic.  Finally, the housekeeping manager took pity on us and had us moved.  Besides this problem, the rooms are outdated, not very clean, and the towels are old and thin.  The beds are old and uncomfortable. The restaurant is not very good and it closes at 10 PM.  The hotel is hidden behind the restaurant and is hard to find.  The hotel is about 10 miles from the airport and is in a not-so-great neighborhood.  There are few other businesses nearby.  This hotel does not live up to the Holiday Inn standard.  I would not stay here again.  

  • It was a very nice hotel, just wished it had breakfast included as i was under t

    11/02/2012

    We drove up for a game, rta was right across the street. it was a very nice hotel, just wished it had breakfast included as i was under the impression, ...

    We drove up for a game, RTA was right across the street. It was a very nice hotel, just wished it had breakfast included as i was under the impression, otherwise great!

  • sofabed is a twin and restaurant is terribly slow

    09/01/2012

    Hotel was fine except for two things: the sofabed and the restaurant. the sofabed turned out to be a twin bed which was a surprise to us. i think they ...

    Hotel was fine except for two things: the sofabed and the restaurant. The sofabed turned out to be a twin bed which was a surprise to us. I think they should specify that in the description. The restaurant had unbelievably slow service. We went there for breakfast and spent a total of 1-1/2 hours there most of which was waiting for our order to be taken and our food to be served. Others at the restaurant that morning were complaining of the same.

  • Staff

    04/13/2012

    During our stay we requested a couple more coffee packets as well as additional sugar and creamer packets. they told us that evening they were out of creamer and sugar ...

    During our stay we requested a couple more coffee packets as well as additional sugar and creamer packets. They told us that evening they were out of creamer and sugar packets. We said that was fine and we would get them in the morning. Apparently they thought delivering them while we were sleeping and putting them on our dresser was a better idea. We woke up to them on our dresser. Totally weird to have someone come into our room as we slept. I have never experienced this since I started traveling 25 years ago. I think it is ridiculous that they thought it was acceptable to invade our privacy

  • Great staff

    01/15/2012

    Even before i arrived at this hotel, the staff was friendly and accommodating. i was arriving at an atypically late hour and they promptly sent a car service to pick ...

    Even before I arrived at this hotel, the staff was friendly and accommodating. I was arriving at an atypically late hour and they promptly sent a car service to pick me up from the airport. This car service was complimentary and also available for traveling within a certain radius of the hotel. It was incredibly convenient and helpful. Additionally, they were flexible and willing to offer a late checkout time to best accommodate my needs. I would most definitely stay here again.


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Holiday Inn Cleveland Airport
RealAdventures
Holiday Inn Cleveland Airport
Cleveland, Ohio Hotels & Resorts
This property is located ten miles from downtown Cleveland, two miles from Cleveland Hopkins International Airport, and eight miles from Burke Lakefront

Starting at $69 Per Night

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Holiday Inn Cleveland Airport
4181 West 150th Street
Cleveland, Ohio 44135


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