Guest Reviews

Overall Rating: 7 Reviews


  • Close to business feels close to home

    02/03/2011

    This hotel sits squarely adjacent to cleveland's downtown business district as well as the main highways. having said that, once inside, it feels like you've arrived a world ...

    This hotel sits squarely adjacent to Cleveland's downtown business district as well as the main highways. Having said that, once inside, it feels like you've arrived a world away from the hustle and bustle of the city: the spacious lobby allows for socializing or consulting the the helpful staff, the room I had felt cozy without seeming small or cramped in any way, and I enjoyed a lovely view of Lake Erie sans any traffic noise. The bed felt so comfortable I could have overslept every day deliberately. I would certainly choose this property again when business brings me to Cleveland.

  • Great Place to Stay with Awesome Staff

    12/05/2008

    Anytime we do an overnight visit to cleveland we stay here. the rooms are clean, comfortable, and fairly large. they have recently updated the rooms as well with flat screen ...

    Anytime we do an overnight visit to Cleveland we stay here. The rooms are clean, comfortable, and fairly large. They have recently updated the rooms as well with flat screen TVs and new bedding within the past few years. The hotel itself may not be set in the greatest part of town, but once inside you feel very secure. The fact that they have a valet service is nice so you don't have to be walking around an unknown part of town. They do charge for the valet service. I believe it's around $25 a day. You can't beat the quality of the rooms for the price. I would recommend this hotel to families, business travelers, and couples as well.

  • Great Location and a Great Value for the price

    08/07/2008

    This hotel is in the perfect location....within walking distance to many attractions, restaurants, malls, and parks. very nice part of the city..... the only downside is paying for parking.....* ...

    This hotel is in the perfect location....within walking distance to many attractions, restaurants, malls, and parks. Very nice part of the city..... The only downside is paying for parking.....*night...and also paying for wireless internet...* per 24 hours.

  • Worth every penny!

    12/21/2007

    This hotel is located very close to so many things which made it possible for us to walk and not have to rent a car. the staff were exceptional; we ...

    This hotel is located very close to so many things which made it possible for us to walk and not have to rent a car. The staff were exceptional; we felt welcome from the moment we approached the hotel to the moment we checked out. We had a drink in the bar, but did not eat at the hotel. It's a beautiful place to stay and we will definitely be coming back!

  • Beware Downtown Cleveland

    08/31/2007

    Recent trip to cleveland turned out to be quite a challenge! all of the public square area is under major construction. what should have been an easy trip from the ...

    Recent trip to Cleveland turned out to be quite a challenge! All of the Public Square area is under major construction. What should have been an easy trip from the airport to downtown via the RTA Rail turned out to be a lesson in dodging potholes, navigating fences, blocked streets and poor access to transit

    The hotel staff were okay, except for the two gentlemen who ignored me while I was standing in line to check in, and the housekeeper who thought my room was to be cleaned completely because "it was so clean--until I opened the closet!" by then she had emptied the contents of the in-room fridge--with of course no offer to see that things were replaced.

    Had the breakfast buffett on Sunday morning, was quite good and an exceptional value at $* vs. the $* listed on the menu--perhaps the discount was given to make up for the exceptionally poor service of the wait staff?

    There isn't much to do in downtown Cleveland on the weekends, though I did catch "The Lion King" at nearby (15 min walk) to Playhouse Square on Sunday evening.

    Upon trying to check out on Monday morning, after calling from the front desk to have someone come to the counter with no response, I had to locate a house phone to call for assistance.

    Overall not a bad experience, but not one of the best.

    Cleveland does offer many cultural sites, none of which are made easy to reach with public transportation


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Marriott Cleveland Key Center
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Marriott Cleveland Key Center
Cleveland, Ohio Hotels & Resorts
The 400-room Marriott Cleveland Key Center is located in the heart of downtown Cleveland within easy walking distance to museums, sports stadiums, restaurants

Starting at $149 Per Night

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