Guest Reviews

22 Reviews   

  • Outstanding Suite

    10/03/2013

    We needed a room to stay one night while visiting our son at school in newport ri. the suite was one of the best i have ever stayed in. very ...

    We needed a room to stay one night while visiting our son at school in Newport RI. The suite was one of the best I have ever stayed in. Very clean and well decorated. It had a full kitchen 2 full baths and 2 huge showers. I will not stay any where else while in Newport this was an incredible value. The staff was very helpfull and polite. I have to say I was very impressed by the comment card that was left in the room to fill out. I don't ususally fill these things out because I don't think any one really reads them. However this one had a phone number to call for any item that was not considered 100% satisfactory and that they would correct the issue immediately. If our room was any indication I doubt they get many calls!! Terrific hotel.

  • The reception staff was friendly, but the cleaning staff was not.

    06/28/2012

    The hotel was way overpriced for the tiny cramped room that i was given.

    The hotel was way overpriced for the tiny cramped room that I was given.

  • Nice place but can be noisy

    03/31/2012

    We stayed in the older section, which has been nicely redone. my only complaint was the noise. we had a corner room and got lots of traffic noise early in ...

    We stayed in the older section, which has been nicely redone. My only complaint was the noise. We had a corner room and got lots of traffic noise early in the morning, plus the blinds aren't room-darkening so if you need dark to sleep, bring a sleep mask. I didn't hear anyone next to us, but every time we walked down the hallway we got intimate details of one couple's ongoing fight. (They fought for several hours.) Obviously the hotel can't control this, but it does speak to the thinness of the walls. Other than that, it was great. The staff was very responsive to our needs, and the pool (though tiny) was great for the kid.

  • Wonderful stay. No complaints what so ever!

    12/13/2011

    We stayed in the older building which had some nice character. all new finishes, very clean. staff was great, bartender and wait staff was very good. great location. nice pool ...

    We stayed in the older building which had some nice character. All new finishes, very clean. Staff was great, bartender and wait staff was very good. Great location. Nice pool and hot tub. Totally recommend it. Oh, great price in off season Newport!

  • Beggers can't be choosers

    12/12/2011

    We negotiated a great price for the room. however our room was so small i had to get out of the bed at the foot. also the headboard was against ...

    We negotiated a great price for the room. However our room was so small i had to get out of the bed at the foot. Also the headboard was against the elevator shaft which was fun. The bed had a topper on the mattress, but the springs still pushed through. On the plus side the room was well decorated. Awesome pool and hot tub, unfortunately in December the walk across the street to use it was challenging. Asked about a move or upgrade and was told they could not on a prepaid room. I hear the suites are nice. Oh well great price lousy room.

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