Guest Reviews

Overall Rating: 12 Reviews


  • Room was small and smelled like cigarettes. Ok for two people, but not a family.

    09/20/2012

    Traveling with wife and one friend. room was very small, even for hotel standards. it did have two full size, not queen, beds. strong cigarette smell-needed to be cleaned ...

    Traveling with wife and one friend. Room was very small, even for hotel standards. It did have two full size, not queen, beds. Strong cigarette smell-needed to be cleaned better to reduce smell. Breakfast was ok with cereal; juice, milk and coffee; biscuits and gravy. Good value compared to nearby hotels. Would go back if room was thoroughly cleaned to remove smell.

  • Too smelly for us

    09/12/2010

    The staff was nice. however, the entire hotel smelled like smoke. despite our 'non-smoking' room, there was a fog of smoke everywhere. will not stay again. lesson for us: ...

    The staff was nice. However, the entire hotel smelled like smoke. Despite our 'non-smoking' room, there was a fog of smoke everywhere. Will not stay again. Lesson for us: huge difference between non-smoking room and non-smoking property.

  • Very clean rooms

    09/30/2008

    Very clean rooms with a good choice of food items for breakfast. friendly front desk staff. it is two stories and there is no elevator. we stayed for three nights ...

    Very clean rooms with a good choice of food items for breakfast. Friendly front desk staff. It is two stories and there is no elevator. We stayed for three nights and asked if we could have a first floor room when we got there or if we could move to a first floor room for the second or third nights and they said they didn't have any. We never saw a no vacancy sign while we were there, but we did want a queen bed and no smoking. They could use more than two two slice toasters in the breakfast room. People were always waiting to use a toaster so there wasn't enough room to sit down to eat for all the quests. We would diffinitely stay there again if we could have a first floor room.

  • Dirty, privacy invasion, Bikers beware!!!

    09/17/2008

    Lost our 8 day reservation,put us in ""suite"" with hole in wall, warped unlockable door,non working tv. it was a place to sleep,we were undetered. the last ...

    Lost our 8 day reservation,put us in ""suite"" with hole in wall, warped unlockable door,non working TV. It was a place to sleep,we were undetered. The last night of our stay, we were met at our truck by clerk who informed us they needed our room, so while we were gone that day, and without our knowledge or permission, the clerk went in our room PACKED our suitcases,video equipment, jewlery, toiletries,cooler etc, and moved them to another room! I was and am furious. Upon my complaint, the hotel Mgr stated ""hotels are like jigsaw puzzles,you have to move people around to make them fit""! He refused to compensate us, ""just because they moved our stuff"". The things we overlooked so we could enjoy our vacation are as follows, if you need a clerk, you'll have to call them in off the porch because they are smoking, the breakfast is awful, the beds are hard and the matresses are covered with a plastic sheet (maybe to keep bedbugs off patrons). The vending machines are around the back, and don't work. There is almost no parking, we were pulling a trailer, and the neighbor to the hotel let us park in her yard ! We were there during the Sturgis motorcycle rally, so our room was $* per night. I would rather sleep in my truck than have our privacy invaded like this. The manager says ""his staff goes into and moves guest items all the time, that's what you do when you manage a hotel"".

  • Smallest rooms ever.

    07/05/2008

    Rooms were the smallest we've ever seen. hardly enough room to move around. pool was fine and the room appeared clean. the breakfast was very simple and we did ...

    Rooms were the smallest we've ever seen. Hardly enough room to move around. Pool was fine and the room appeared clean. The breakfast was very simple and we did not eat there because it was so minimal. The beds had something like plastic under the sheets and could be heard everytime we moved. It was the most expensive place we stayed on our vacation and it was the worst hotel. Staff was fine.


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Econo Lodge Mt. Rushmore Memorial
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