I arrived at this hotel at approx 1:30 am on may 23, 2008. i had made reservations for a smoking room, the room smelled horrible. the walls were dirty. ...
I arrived at this hotel at approx 1:30 am on May 23, 2008. I had made reservations for a smoking room, the room smelled horrible. The walls were dirty. The furniture was dusty. The door to the room was diry. The entry tile and the bathroom tile were diry and sticky.
I was not happy with the overall appearance of the front desk area. The walls behind the front desk were dirty. The front desk is the first impression a guest has of any hotel.
I was unable to stay at this hotel due to the deplorable conditions. I checked out of the hotel and due to there was a conference in town, there were no rooms available in Marshall, Tx. I drove all the way to Longview, to get a hotel room.
I will never stay at the LaQuinta in Marshall again. I will be attending a reunion in June in Marshall, Tx. I can honestly say I will not make reservations for this Laquinta.
I have stayed at the LaQunta's in other areas and there were worth the money. The LaQuinta in Marshall, Tx needs an overhall, to include the hotel and the management.
The house keeping staff needs to be reeducated on the cleaning of the rooms in order to make them presentable for guest.
We stayed here for one night, thank goodness that's all we needed, and this place is sketchy. first we had to wait forever for someone to show up at ...
We stayed here for one night, thank goodness that's all we needed, and this place is sketchy. First we had to wait FOREVER for someone to show up at the front desk...we should have seen this as a sign. We paid the rate of **.** with tax which was a rip off for the room we stayed in. The hallways were dark, all outside doors open to anyone, the parking lot is not lit very well, the tv was probably 30 years old and the reception was terrible, the bathroom floor was sticky, and this list goes on. When we checked in we were told because we had a pet with us that someone would need to check our room before we checked out, that was fine. When we were ready to leave I went to the front desk...no one was there, it was around 6 a.m. I called out ""hello."" No one answered. I waited...............fustrated, I returned to my room to remove the rest of my luggage, my mom and dog were waiting in the car in the poorly lit parking lot for me. I loaded my stuff in the car and returned to the front desk....still no one there. I called out again ""hello, is anyone who works here around?"" No answer. I went into the breakfast room and asked another guest if they had seen anyone who worked there, no. I called out again and a man stepped out of an obscure little room. He could see that I was upset, he checked my room, never apologized for the delay. I will NEVER stay there again and suggest that you drive past to another hotel.
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