Guest Reviews

62 Reviews   

  • Best hotel ever!

    06/01/2013

    I have stayed at this hotel for 5 years. the only reason i'm not staying this year is that there is a soccer tournament and the rates are more ...

    I have stayed at this hotel for 5 years. The only reason I'm not staying this year is that there is a soccer tournament and the rates are more than I can afford. This hotel has the best customer service! They will do everything they can to make your stay enjoyable. My son lives in Virginia Beach but I always stayed at this hotel.

  • Great hotel for families with kids

    08/13/2012

    Great indoor/outdoor pools, great location, great service.....not so great food....expensive...misleading kids "free" only free if an adult pays full price...that isn't free to me.... ...

    Great indoor/outdoor pools, great location, great service.....not so great food....expensive...misleading kids "free" only free if an adult pays full price...that isn't free to me....and it's for 12 and under only for the "free"...not like other Holiday Inns I've stayed at.

  • Great, convenient, and friendly staff.

    05/22/2012

    Great family resort. many options and things to do if the weather is not great. restaurants on site were way above what i would have expected. overall a perfect quiet ...

    Great family resort. Many options and things to do if the weather is not great. Restaurants on site were way above what I would have expected. Overall a perfect quiet beach atmosphere.

  • House keeping was horrible

    08/03/2011

    The house keeping was very poor. we arrived on a saturday and our room did not get clean or beds were not made until monday. i had to call to ...

    The house keeping was very poor. We arrived on a Saturday and our room did not get clean or beds were not made until monday. I had to call to get toilet paper and soap to make sure we make it thru till monday. They were not consistant with time they would clean our room. We tried in the early part of our vacation to not be under foot while they would clean. I would have to call or stop down the desk to make sure our room would be taken care of. I would never stay here again due to this reason. Also you have to go to the pool at 830 am due to the fact that people put their towels on chairs then leave. THere is a sign clearly stating you can not save your seats unless you are there using the pool. Apparently they do not enforce with all guests, the same people had the same towels there day after day with no one on them.

  • Nice stay with one exception

    04/20/2011

    My stay was good overall with one exception. i went to a convenience store across the street and there was a homeless person panhandling there. i was confronted by this ...

    My stay was good overall with one exception. I went to a convenience store across the street and there was a homeless person panhandling there. I was confronted by this person the next day as I got off the elevator. This person was filthy and smelled of alcohol. The staff should have made sure all doors were locked as there should be no way this person could have entered through the lobby.

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