Guest Reviews

5 Reviews   

  • This place is cleaning up their act!

    11/25/2008

    We stayed on the first two nights of vacation this past september 2008. they have a new manager and he is working very hard to clean up the place. i ...

    We stayed on the first two nights of vacation this past September 2008. They have a new manager and he is working very hard to clean up the place. I am a picky traveler. We have 3 children and another on the way. They gave us ground floor without even having to ask. The room was clean, the bathroom was clean. The only problem we had was that the porta crib was broken. Last people broke it and never let them know. It was ok cause we had one for another hotel that did not have one. The staff felt aweful about it. They also just gave us a roll away. The 3 year old didn't want to sleep with the 11 year old. The breakfast was very good. The kids were happy and that's all that matters. The breakfast nook is small, but it just makes you talk to people which is never bad. The entrance is on the side and you could miss it. On our second day a couple of the cleaning staff never bothered to call in and the manager jumped righ tin and cleaned 30 rooms to make sure everything was perfect for his guests. I would stay here again. It was a great start to a great vacation. Also they give a discount to Military and their family.

  • Hammers in the Morning

    06/02/2007

    The mountain view was a joke-out over the highway. the grout in the bathroom is a biology experiment. they were doing construction on the room across the hall from ...

    The mountain view was a joke-out over the highway. The grout in the bathroom is a biology experiment. They were doing construction on the room across the hall from early am.

  • sticky

    03/23/2007

    The doorknobs, edges of doors, and the bathroom floor had not been cleaned. they were sticky, dull, and had hairs in the corners. i felt like washing my hands constantly. "

    The doorknobs, edges of doors, and the bathroom floor had not been cleaned. They were sticky, dull, and had hairs in the corners. I felt like washing my hands constantly. "

  • overnight

    09/26/2006

    The room was fine and the location of the hotel. it was tight quarters for the contintal ...

    The room was fine and the location of the hotel. It was tight quarters for the contintal breakfast

  • OK

    07/23/2006

    My 1st impression outside/lobby was negative, but everything turned out all right in the room. lots of c&o riders used it - close to trail & to rafting. better than ...

    My 1st impression outside/lobby was negative, but everything turned out all right in the room. Lots of C&O riders used it - close to trail & to rafting. BETTER than Hilltop House, where we also stayed a night. Wouldn't go back there. If you need upscale you might try a B&B. Alternative lodging would work in Shepherdstown, Martinsburg, or Charles Town.

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