Guest Reviews

9 Reviews   

  • Clean, new and in a beautiful area

    02/07/2011

    Clean and comfy rooms. not much to do on grounds (indoor pool but now walking area or access to surrounding sites... just a hotel by the highway). allows pets but ...

    Clean and comfy rooms. Not much to do on grounds (indoor pool but now walking area or access to surrounding sites... just a hotel by the highway). Allows pets but substantial fee.

  • A nice stay for your day in Alamosa

    08/30/2008

    This is a great place to stay if you are visiting the near great sand dunes and zapata falls. the room was clean, neat, and spacious. i especially enjoyed the ...

    This is a great place to stay if you are visiting the near Great Sand Dunes and Zapata Falls. The room was clean, neat, and spacious. I especially enjoyed the Continental Breakfast and the available Laundry Facility. A little more costly then most places in the area but definitely a nice stay. The computers in the business center were up to date. One of the computers were down and they should try to keep them running and working all the time.

  • misleading

    12/02/2007

    Called 3 nights before and asked about pool facilities. after checking in found out hottub was broken and pool unswimmable because of cool temperatures. i also fell flat on my ...

    called 3 nights before and asked about pool facilities. After checking in found out hottub was broken and pool unswimmable because of cool temperatures. I also fell flat on my back from ice on their sidewalks. I informed Hernandez, the manager, as to avoid another guest from getting injured and was blatantly told ""there is no ice"". She was the rudest, most unprofessional person. This hotel cares nothing for customer service and is hostile to passing thru travelers. Cleaning staff was friendly. Rooms are very mediocre and there are many other choices for hotels

  • Great Room-Great Service

    06/11/2007

    We arrived early but were able to check into our room right away. the front desk staff was very friendly and accomodating. we had read another review that mentioned road ...

    We arrived early but were able to check into our room right away. The front desk staff was very friendly and accomodating. We had read another review that mentioned road noise, but we had a room facing the highway and it was very quiet. We asked the front desk to recommend a restaurant, and had a very good meal at the place they suggested. It was an easy drive to Zapata Falls and the Great Sand Dunes. We're planning on doing more exploring in the area and will definitely stay at the Holiday Inn Express again.

  • Would stay again!

    04/30/2007

    Get a room on the north side away from traffic. fairly new building, very clean. good, extensive, continental breakfast in a nice dining room. staff positive, polite and helpful.

    Get a room on the north side away from traffic. Fairly new building, very clean. Good, extensive, continental breakfast in a nice dining room. Staff positive, polite and helpful.

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