Guest Reviews

8 Reviews   

  • Good value

    02/08/2011

    Good price for a nice hotel. near restaurants and freeway.

    Good price for a nice hotel. Near restaurants and freeway.

  • Unless you are broke down, stay somewhere else.

    09/24/2010

    I booked two rooms for one night for my girlfriend and myself and my niece. a week before we arrived i called the hotel to ask for ajoining rooms because ...

    I booked two rooms for one night for my girlfriend and myself and my niece. A week before we arrived I called the hotel to ask for ajoining rooms because my niece is only 18 years old. When we arrived we were told that they couldn,t do it because the rooms on either side were filled. The parking lot was just about empty and we didn't see any other guest until we went down for breakfast the next morning. They advertised a lounge on the property which did not exist and a full breakfast which turned out to be a poor excuse for a continental breakfast. In the pictures of the hotel, every room had a small patio outside of their rooms. That much was true but you couldn't get to it because the sliding door was locked from the inside and outside. When we arrived, we went to our rooms. My girlfriend and I's room had to be rekeyed. Once we finally got into the room, the airconditioner didn't work, so we were moved. My niece also had to be moved because her door wouldn't lock. The place seemed to falling down around us. The upkeep is terrible. I could go on and on but surfice it to say, we were not happy customers.

  • Friendly service

    08/14/2010

    This hotel was hot! it took 2 hours to cool off our room after we arrived. the lobby, halls, elevators, restaurant, and restrooms were all hot. the air conditioning in ...

    This hotel was Hot! It took 2 hours to cool off our room after we arrived. The lobby, halls, elevators, restaurant, and restrooms were all hot. The air conditioning in the room finally cooled the room. The bathroom stayed hot even with the door open. Our room was left unlocked after it had been serviced. the room was very clean, the carpet was new, the beds and linens were of excellent quality. The front desk personnel were very helpful and friendly and immediately addressed our conserns, if they were able.

  • Do not reserve this hotel as they don't honor it

    04/12/2009

    I booked a room at this hotel last week for business and the local management for the quality inn did not honor the confirmed reservation. i had to travel 15 ...

    I booked a room at this hotel last week for business and the local management for the Quality Inn did not honor the confirmed reservation. I had to travel 15 miles down the road to find a substandard replacement, and the Quality Inn management did not offer to compensate us. I have reported this to their guest services hotlilne with no result. When I first arrived at the hotel they told me that they had damage from a recent storm but no damage was apparent. Then they told me that they could not find my reservation, then when I produced a confirmation number, they claimed that it was canceled but could not produce a cancellation number. Our travel agency called them and was told that they had oversold the hotel. I use a online travel website for my personal travel and wish that I had booked it thru them as they would have handled finding me another room.

  • Hotel Accomdations Need Updatiing!

    12/11/2008

    First, let me acknowledge the wonderful staff in attendance at this hotel. they were very professional but also friendly and helpful. the ""full breakfast"" that was served was very good! ...

    First, let me acknowledge the wonderful staff in attendance at this hotel. They were very professional but also friendly and helpful. The ""full breakfast"" that was served was very good! Sorry to say....""It's time for some remodeling! The the rooms were old and musty. The furniture (chairs, bed, bathroom walls, all ceilings ) were worn/ torn in places and dirty. The room and hallway carpets were VERY old and dirty. Let's not forget this place is called ""Quality Inn???????"". All in all, my experience was postive due to the wonderful staff!

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