Internet is not free and it is the year 2012. They say you can pay for it to use it but it is still a terrible connection. I called the resort to ask some questions before i booked because i saw all the bad reviews. I was connected to Kate in customer service and she was very helpful. She took the time to answer all of my questions and explain the property in detail. The room was exactly as described and my family and I enjoyed our stay. It looks like an older property that could use some upgrades. We enjoyed the flat screen in our villa. The beds could be more comfortable.

I would never go to this place again. The staff is rude and nasty. They are not helpful and actually yelled at us for asking a question. I would never stay here or subject my friends to this place. The grounds are old and not well kept. There was a mouse in our rooms. I would not let anyone go into the hot tub inside the room. I would never visit them again. EVER

I stayed there with my daughter for a one day stay on January 1, 2011. The first impression based on the buildings and grounds was disappointing. There are several abandoned buildings on one end of the grounds that look like damaged and run down project housing. The other buildings look worn out and old from the outside. The room was livable, but smelled musty and like old food. There are plenty of activities on the resort, but most of them require reservations and close early, which is not known until you arrive there. We did enjoy the snow tubing hill though, even though it was a bit on the pricey side ($* for a couple of hours). Overall, I do not plan on staying here again.

We really did our homework before booking and thought we made a good choice. No way. Bushkill Falls was wonderful so aside from that it was a flop. The resort had so many people it was impossible to enjoy the amenities. We opted for an upgraded villa. After pulling in the resort, we passed some older buildings that luckily weren't ours, but be careful becasue they look scary. Ours was in the newer area but still smelled like mildew and the jacuzzi tub had so much mold in the jets, I don't think you could have swerved them around. We wore watershoes in the shower. There we no linens provided except for fitted and flat sheets and the pull out sofa was broken. The mattress in the main bedroom seemed bottom quality at best. Front desk was rude when we requested blankets for our following nights stay.