Guest Reviews

Overall Rating: 20 Reviews


  • Family Friendly

    05/08/2012

    I was traveling cross country, the hotel was great, but not necessarily for business. very family friendly (i'm single) they were nice enough to move me as far away ...

    I was traveling cross country, the hotel was great, but not necessarily for business. VERY family friendly (I'm single) they were nice enough to move me as far away from the water park. The restaurant was awful. DO NOT WASTE YOUR TIME WITH THAT. The fitness room was nice for a hotel 'gym.' Front staff extremely helpful, and courteous.

  • Good for the Money

    10/22/2011

    This hotel was accommodating and fun. directly connected to the watiki water park, this is an excellent vacation spot for families. the hotel also offers a discount for entrance to ...

    This hotel was accommodating and fun. Directly connected to the Watiki Water Park, this is an excellent vacation spot for families. The hotel also offers a discount for entrance to the water park. The breakfast was okay if you don't mind starting your day with a lot of carbs and no protein. The staff was friendly and the rooms nice.

  • Not incredibly impressed

    10/13/2011

    The hotel itself was clean and in a good location off the highway. what i was not impressed with was the little things: 1. being charged to go to the ...

    The hotel itself was clean and in a good location off the highway. What I was not impressed with was the little things: 1. being charged to go to the waterpark even though I was paying to stay in the hotel (other hotels do not charge an extra fee to use their indoor swimming pool). 2. Towels were not available at the waterpark even though they had signs posted in the hotel rooms bathroom stating they would be. 3. Website said the waterpark was open until 9pm--they closed at 8pm on Sunday. 4. The water in the hotel tasted funny so I went to the vending machine to buy bottled water--3rd floor vending machine was out of order, 1st floor vending machine was out of water...asked the front desk if they had water in any of their machines and the response was "well on long weekends it is hard to keep water stocked in the machines, so there may not be." Now wouldnt you think if they knew it was a long weekend they would bring in extra water to keep their machines stocked? Also, if you do not have kids (which I do) I would not recommend staying here. We were on the 3rd floor and both nights we had kids running up and down the halls on the 4th floor until well after midnight. We also had a lot of doors slamming and hall traffic on our own floor way into the night. If none of this would bother you then this hotel is right for you. Price was decent, very clean, good location off I90.

  • Indoor Waterpark!! Nuff said.

    10/08/2011

    The staff was friendly. check in was quick and easy. our room was neat and clean. waterpark is adjacent to hotel - didn't have to leave the hotel (go outside ...

    The staff was friendly. Check in was quick and easy. Our room was neat and clean. Waterpark is adjacent to hotel - didn't have to leave the hotel (go outside the building) to get to the waterpark.

  • A Good Stay

    04/22/2011

    Stayed here over a holiday weekend, and had a great experience. our child loved the indoor waterpark.

    Stayed here over a holiday weekend, and had a great experience. Our child loved the indoor waterpark.


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Fairfield Inn And Suites Rapid City
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