Guest Reviews

Overall Rating: 10 Reviews


  • Poor service and bare minimum hotel.

    08/04/2012

    I wrote a review while i was there, but it wasn't posted. let's write this again so you don't rent something different than you expected. when i ...

    I wrote a review while I was there, but it wasn't posted. Let's write this again so you don't rent something different than you expected. When I checked in, they gave me a room that wasn't cleaned from the last people staying. It was after 4pm, so I can't agree it was a simple accident and the cleaning crew didn't have time to clean yet. The second room they assigned me had a broken door. After the third trip back to the desk and assigned another room. The staff was dismissive and had no interest in their mistakes. Their tone was directed at just giving another room and not good customer service or pride in their work. In the third room toilet paper was water logged and the room was humid with that moldy smell. The rest of the night I listened to the TV in the next room over the TV in my room and hallway noise. The Wi-Fi they advertise having was out of service the majority of the stay. So just another let down in the stay. For the money I recommend staying elsewhere in that area.

  • Nice place.

    02/08/2011

    I stayed for one night and the quality inn was a very nice place to stay. check in was quick and easy. the staff was pleasant and helped me find ...

    I stayed for one night and the Quality Inn was a very nice place to stay. Check in was quick and easy. The staff was pleasant and helped me find my way around the area. I will choose to stay here again when I travel to the area.

  • **BEDBUG ALERT** UNSYMPATHETIC MANAGEMENT

    10/02/2010

    Be warned....my daughter & i checked into this place at 10:30pm, the next morning, she had bites all over her arms and stomach. she used the comforter...i removed ...

    BE WARNED....My daughter & I checked into this place at 10:30pm, the next morning, she had bites all over her arms and stomach. She used the comforter...I removed mine and slept on the sheet. I went to the front desk, asked for the manager...clerk said manager wasn't there. Around noon, my daughter was having an allergic reaction to the bites..they had tripled in size...she was itching them almost constantly. I went back to the front desk and again asked for manager--was told he wouldn't be in all week. I showed the clerk the welts which now were on her face. He told me all he could do was give us new room and advised not to bring anything with us. I rubbed Cortizone lotion on the welts... my daughter fell asleep at 4pm...didn't wake up til 6am the next morning!! So there was a day lost of our 3-day vacation. The next morning, I found a walk in Dr.'s office..Dr. said it was an alergic reaction to an insect and she must have been exposed to their nest!! He wrote prescriptions for anti-biotic and anti-inflamitory meds. When we got back to the hotel, I advised the clerk where we had been....all he said was the cleaning crew checked bedding and around bed in the 1st room but didn't find anything. **NOTE--bedbugs don't only thrive in the bed...they can live in the carpet/drapes and almost any crevace...also, if you notice, the the hotel only changes the SHEETS daily...not the comforter. I told him we would be staying an extra night to make-up for our lost day and he said OK [we had NO problem in the 2nd room]. They later called me at home and said I owed for the extra-night stay..would not remove 1st [buggy] night!!

  • Mediocre at best

    08/16/2010

    Not worth the money, very plain....clean enough. i wouldn't stay again! tiny, cold pool....moldy smell in basement floor where the pool, game room, and fitness area were. ...

    Not worth the money, very plain....clean enough. I wouldn't stay again! Tiny, cold pool....moldy smell in basement floor where the pool, game room, and fitness area were. Prices too high for what you get.

  • Not quite worth the price

    08/15/2010

    A reasonable place, but definitely not worth the $*/night pricetag, even with the complimentary "deluxe breakfast". two-queen room was clean and comfortable, but a little cramped for two parents ...

    A reasonable place, but definitely not worth the $*/night pricetag, even with the complimentary "deluxe breakfast". Two-queen room was clean and comfortable, but a little cramped for two parents and two kids. Had to wait 15 minutes for front desk attendant to show up to check us in at 9:30pm. The breakfast room was overcrowded (all families with kids), and much too small. The (single) staff person was having a hard time keeping food and utensils around - we had to ask and wait for three things to be refilled. Food selection was marginal for "deluxe" - no eggs and only two cereal choices. Nobody cleaning tables, of course, so lots of sticky spills to avoid. Not enough shampoo for four showers - had to go to the front desk for more. Just lots of little details. A $* room and $* diner breakfast would have been a much better value.


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Quality Inn And Suites
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Quality Inn And Suites
Hershey, Pennsylvania Hotels & Resorts
The Quality Inn and Suites hotel is located approximately eight miles from the Harrisburg International Airport and just one mile from Hersheypark amusement

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Quality Inn And Suites
183 Hershey Road
Hershey, Pennsylvania 17033








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