Guest Reviews

2 Reviews   

  • Quiet Neighborhood, Great Experience

    10/10/2009

    My husband and i just spend 5 nights in a studio at the dolphin house and want to go back immediately! we loved it. the hotel is in a perfect ...

    My husband and I just spend 5 nights in a studio at the Dolphin House and want to go back immediately! We LOVED it. The hotel is in a perfect location just off the Victoria Tube line at Pimlico station. It's just a short walk from the station to the hotel/apartments. The studio is a perfect size (like a large hotel room). We did not cook in the kitchenette but used it for take away and cereal snacks. You only get 2 settings of plates and utensils, this was fine for our short stay. The bathroom is huge and has a towel warmer (nice treat)! There is no A//C but we didn't mind, the area is quiet enough to sleep with the windows open. Just a short walk away are numerous restaurants and shops (mostly grocery type). We felt VERY safe walking to and from the station and restaurants day and night. There is a school directly across from the hotel, but there was no issue with this. Laundry services are free (bring detergent), which is nice for a long stay. WiFi is available. I see some people complaining about having to pay additional fees but this was not the case fro us. They take your credit card info for express check out in case of additional fees but the card is not charged. Breakfast at the hotel is expensive and not really worth it in my opinion. Stop by the green taxi cab stand on your way to the Tube station instead. Great place! Highly recommended. (We booked on a recommendation from friends and are glad we did.)

  • Ten day stay

    04/05/2009

    We stayed ten days from march through april 2009. the front desk was not very helpful. the apartment features 24 consierge but when we arrived we were told they do ...

    We stayed ten days from March through April 2009. The front desk was not very helpful. The apartment features 24 consierge but when we arrived we were told they do not help or advise with any tours whatsoever. We were handed a local map. We paid for internet but it was not available every day due to server being down. There is a huge construction sight right accross the street. Maid service came twice in our ten day stay. We had to request towels on our own. Maid service does not include washing dishes. We washed our own. The smoke detector extremely sensitive. We toasted bread and it went off. Everytime we cooked, we got a call from reception asking us to open windows to air our the room when there was no visible smoke. It was also very cold and we had to have the windows open. A couple of times, a staff came up to check if we had a fire (we obviously did not) and they were not very friendly. We were also charged a ""service fee"" of 5 pounds daily but not sure what that was for when I asked they said it was part of the daily rate.

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Listing # RA-1171254