The hotel is new and very nice with one exception...black beetle bugs...i saw 1 - 3 every day in my bathroom. when i checked out, the lobby floor had ...
The hotel is new and very nice with one exception...black beetle bugs...I saw 1 - 3 every day in my bathroom. When I checked out, the lobby floor had many and the staff didn't seem to even notice. I'm going to call the manager and ask about their pest control policies. It is the nicest place to stay in the El Dorado area. At least the bugs weren't roaches.
Other than the bugs, the room and hotel was really nice and clean. I'd give them an excellent rating if it weren't for the bugs.
The front desk staff were professional and went out of the way to help me with my luggage. i would recommmend this hotel to anyone. check in was fast and ...
The front desk staff were professional and went out of the way to help me with my luggage. I would recommmend this hotel to anyone. Check in was fast and the room was one of the cleanest I've ever stayed in. Can't wait to come back!
Check in took 20 min and i was the only one at the desk. the girl counld not check in. the desk manager did not apologize between stuffing her face ...
Check in took 20 min and i was the only one at the desk. The girl counld not check in. The desk manager did not apologize between stuffing her face with food. After i checked in 2o minutes another person came into my room. They had checked someone else into the same room as me. Later that a business partner knocked on my door (i had not told him my room number) he informed the front desk gave him my room number. not safe. later my wife called the hotel because my cell was down and was told no one was registered by my name.
At check out I asked to speak the manager and x was the most worthless excuse for a hospitlity manager I had ever met.
I am a road warrior for th past 16 yrs. The worst experience in that time.
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