The over all quality of this place reminded me of the slums in london. the location was good, but the whole place was in a state of disrepair. most of ...
The over all quality of this place reminded me of the slums in London. The location was good, but the whole place was in a state of disrepair. Most of the staff did not speak english or spanish, so getting help or directions was difficult.
I booked 3 rooms at this hotel for myself and 2 coworkers for one night. did not expect much given the price. what we received was even less. the lady ...
I booked 3 rooms at this hotel for myself and 2 coworkers for one night. Did not expect much given the price. What we received was even less. The lady at the front desk did not understand English very well and it took a long time to get her to understand that we had booked online and the rooms were already paid for. After waiting literally an hour and a half while she made phone calls, it turned out that (according to them) web had not booked 2 of the rooms. She gave us keys to 3 rooms anyway and said the manager could sort it out in the morning. The key to my room did not work. After 3 trips to the office and 3 different tries, we decided the door was broken. She said there was nothing she could do, but if I came back after 11:00 (at night) that the person on the next shift might be able to help me.
We left and went to another hotel. I contacted web to complain and demand a refund and it has been almost 2 months and they still have not heard back from the hotel.
Do not even THINK about staying here. The place is dirty and the service is TERRIBLE.
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