Guest Reviews For Best Western Evergreen Inn & Suites
Overall Rating: 8 Reviews
Below average room.
I reserve a king bed suite for a night with jetted tub. the man that helped me at the front desk did not understand that i've already paid for ...
I reserve a king bed suite for a night with jetted tub. The man that helped me at the front desk did not understand that I've already paid for my reservation. When we arrive at the room, it was hot from the heat from the sun. The room was very small for a suite. I've stayed at another hotel at the same area which have better suite for the same price. One thing that was good was the complimentary breakfast.
Our family stayed in this hotel for 5 nights in a junior suite. the accomodations were adequate but we did not have wi-fi service during our entire stay. the ...
Our family stayed in this hotel for 5 nights in a Junior Suite. The accomodations were adequate but we did not have Wi-Fi service during our entire stay. The front desk kept telling us "someone was working on it". I work in IT and I know that it shouldn't take that long to fix your internet connection! One night I had to drive across the street to a competitor's hotel to get Wi-Fi! Ridiculous!! The worse complaint I have is that there wasn't a manager to talk to. We left two phone messages and two email messages with absolutely NO response. I got absolutely sick of the front desk feeding me the line that they had no way they could contact the manager. Really?! Sounds like they've practiced that line a few times. We also waited 50 minutes at the airport for the shuttle bus. Again, their response was "he's almost there" everytime that we called. Even though it's not in the SeaTac airport area we could hear the jets flying overhead as it is in the landing path of the airport. This hotel has the potential of being a good option for travelling families but it failed in several areas. I don't think I will ever stay at a Best Western again after this experience.
I don't know what was going on, but our stay was just ok. we had called early on the day of our arrival and checked to see when the ...
I don't know what was going on, but our stay was just OK. We had called early on the day of our arrival and checked to see when the room would be ready. We were told they didn't know for sure, but that it'd be ready by 3 o'clock for sure. We checked back in a few hours and told the same thing. So we showed up at 4:30 tired after our drive into town and wanting to relax. However, the room wasn't ready! Also piles of food were left sitting on our floor (which was being cleaned for several hours) and other items just weren't available (pool towels).
We stay over a weekend in may 2011. we had a wonderful room, spacious and a great view. the front desk was very friendly and kind.the food quality was ...
We stay over a weekend in May 2011. We had a wonderful room, spacious and a great view. The front desk was very friendly and kind.The food quality was good too. But the coffee well we are not a fan of Seattle coffee. But that is all I can say negative. I see a lot of negative responses about the summer stays and urge you to keep reading. It may not be a kid friendly Hotel, some places just aren't. I am planing a trip back to Seattle and would book here again. Pricely maybe but you get what you pay for.
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Best Western Evergreen Inn & Suites Federal Way, Washington Hotels & Resorts Weyerhaeuser Federal Way is big business in this region, and guests at this Federal Way hotel are often in town for business with the company.
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