Guest Reviews

49 Reviews   

  • Beautiful Jewel

    06/13/2013

    We loved this hotel. it was within walking distance of all the shops and restaurants in hamilton but offered beach access via the fairmont ferry. we booked a standard room ...

    We loved this hotel. It was within walking distance of all the shops and restaurants in Hamilton but offered beach access via the Fairmont ferry. We booked a standard room but they upgraded us to a full suite with a walk out view of the pool. All the staff was very friendly and helpful.

  • Excellent, Established Hotel

    11/30/2012

    Exceptionally attentive staff, great surroundings. clean and comfortable.

    Exceptionally attentive staff, great surroundings. Clean and comfortable.

  • subperb

    09/18/2012

    The hotel was fantastic,with many choices of dining,poolside as well as the in house restaurants were varied and excellent. i cannot say enough about the staff,from the ...

    The hotel was fantastic,with many choices of dining,poolside as well as the in house restaurants were varied and excellent. I cannot say enough about the staff,from the doorman to every desk person to every waiter and service person were the most efficient and friendly that I have ever encountered .It's location was ideal with an serene view to a most accessible location to the city was a bonus

  • Absolutely beautiful hotel! So clean, quiet, friendly, and totally relaxing!

    09/15/2012

    We spent 4 nights, with our adult sons, and just had the nicest, most relaxing time. loved the option of two pools, one salt-water, both right on the ocean ...

    We spent 4 nights, with our adult sons, and just had the nicest, most relaxing time. Loved the option of two pools, one salt-water, both right on the ocean with wonderful views of all the boating activity. The proximity to Hamilton restaurants was great, as we could walk to town any time we wanted. Would definitely return!

  • First time at a Fairmont Gold Level. Completely worth it!

    08/15/2012

    All i can say is "wow!" we had never stayed at a fairmont hotel and were really impressed. we booked this hotel on the gold level at a aaa rate. ...

    All I can say is "WOW!" We had never stayed at a Fairmont Hotel and were really impressed. We booked this hotel on the Gold level at a AAA rate. It was completely worth it. The Gold level lounge was AMAZING. The common area was elegant and comfortable. We truly felt like royalty. The complimentary drinks, appetizers and breakfast were a nice touch. Andres welcomed us to the hotel at check-in and showed us the ropes. I don't know the name of the girl that was on duty at the gold level concierge at midnight but she couldn't do enough to answer our questions and help us plan for the next day. The grounds are beautiful. The pools are average and probably need updating compared to most resorts today. We went to the Southampton property the next day and were just as impressed. If our experience at this hotel is indicative of all Fairmont hotels, we will absolutely choose a Fairmont hotel whenever possible. We are not easily impressed. This stay was more than we could have expected. Thanks to everyone at your hotel who made our stay memorable!

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