Guest Reviews

Overall Rating: 32 Reviews


  • Surprise, surprise

    06/15/2013

    It may not look like much on the outside, but inside the hotel had very nice rooms -- ours was clean, modern, had a comfortable, enormous bed, amazing jacuzzi bath, steam ...

    It may not look like much on the outside, but inside the hotel had very nice rooms -- ours was clean, modern, had a comfortable, enormous bed, amazing jacuzzi bath, steam shower, fridge and microwave.  Also, it wasn't in the middle of downtown Banff, which means it was quiet.  

  • Okay place to stay for a few days

    10/26/2012

    Place has kitchen, free parking slot. good for: families people who want to cook instead of eat out all the time couples on ...

    Place has kitchen, free parking slot. Good for: families people who want to cook instead of eat out all the time couples on vacation

  • Excellent for the price, clean, and comfortable: recommended!

    09/12/2012

    This was a lovely place to stay, it was clean, comfortable, and private. we especially liked the layout - having a couch and room to relax and a separate bedroom, the ...

    This was a lovely place to stay, it was clean, comfortable, and private. We especially liked the layout - having a couch and room to relax and a separate bedroom, the kitchen was nice as well and we would have definitely made use of it had we stayed longer than one evening. It was also private - with a nice view of trees from the sliding glass door. The staff was nice and helpful. Computer was down while we were there, so no internet and we were backpacking so didn't have our computers, but being unconnected was entirely a bad thing either! Overall I would definitely recommend Tunnel Mountain. We stayed elsewhere on the tail end of our trip (reservations made in advance and TMR was booked) and it was not nearly as nice, we wished we were back here.

  • Disappointed in assigned room.

    07/31/2012

    Having prepaid, our reservation was secure, but i guess due to our late arrival, we were given the worst room in the worst location. it felt like a basement. :( the ...

    Having prepaid, our reservation was secure, BUT I guess due to our late arrival, we were given the worst room in the worst location. It felt like a basement. :( The bed was comfy but the hide-a-bed which we had to use also, was downright disgusting!!! Thank goodness for multiple fresh sheets to cover up that mattress! Furnishings in living area were damaged and tacky.

  • great room olny prob was in July with no AC and no screens on the doors or windo

    07/14/2012

    If there were screens on the doors and or windows it would have been the perfect place to stay. it was hot and we couldn't open the doors or ...

    if there were screens on the doors and or windows it would have been the perfect place to stay. It was hot and we couldn't open the doors or windows because of misqitoes.

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