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Guest Reviews

2 Reviews   

  • Great Location for a visit to London

    06/04/2011

    First of all the staff was very friendly and went the extra mile to make our stay enjoyable. the colonnade is just a short walk from the warwick tube station ...

    First of all the staff was very friendly and went the extra mile to make our stay enjoyable. The Colonnade is just a short walk from the Warwick Tube station and near the bus stop. The hotel is in Little Venice named such due to its proximity to the Regent canal. Formosa Street next to the hotel offers a good variety of pubs, and good restaurants - our favorite was the Red Pepper, just across the street. Also just down the end of the block is the Warrington which is Gordon Ramsay's first London restaurant. The location also offers other food choices about a 10 minute walk to Maida Vale just a few blocks away. The hotel also has its own restaurant the E-Bar and offers breakfast daily which is moderatly priced. The hotel is in a quiet section of London.

  • Even a savvy traveler can make a mistake

    01/31/2008

    I travel with tremendous frequency overseas, and this hotel appeared to be a gem, but make no mistake, it was deplorable. the location is ideal, but the service and the ...

    I travel with tremendous frequency overseas, and this hotel appeared to be a gem, but make no mistake, it was deplorable. The location is ideal, but the service and the facility are the worst I've ever suffered. The staff was inattentive and surly, they lost a box of my belongings and to date the General Manager has done nothing to compensate me for struggling through a week of meetings without my materials. I had maintenance workers peering in my window one morning, and a fire door that rattles all night every night enough to keep a heavy sleeper like me awake. The food at the restaurant is mediocre and over-priced even for London, and the only member of the staff you'll find endearing is the cat that roams the halls, Minnie.

    I frequent boutique hotels because the service is generally top-notch and better than most of the larger chains, but you won't get that here. Shame, as the location is great. Hopefully someone will attend to this but I will definitely not return.

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