Guest Reviews

Overall Rating: 11 Reviews


  • Would I recommend? Yes for location, No if you have certain expectations.

    03/18/2013

    This hotel is in a great location and the first few days went very well, but service went downhill after that. the room decor could be nicer, but that's ...

    This hotel is in a great location and the first few days went very well, but service went downhill after that. The room decor could be nicer, but that's a matter of taste/style. The biggest issue with the room is that it has baseboard heat with no thermostat or central air. There is just a knob adjustment that could mean anything between freezing and sweltering. If you turn it up in the morning because the room is too cool you will find it too warm by afternoon. We opened the windows at times to adjust the temp, but it's too cold and too loud to leave them open for long. I marked the bed comfort as only fair because while the bed itself was fine the room was simply too hot to sleep comfortably without waking. Our main issues were service. Housekeeping in particular. Not everyone in our group skis so we purposely plan a time that everyone will be out of the room so that housekeeping can take care of everything and we call to let them know we will be away and would like service. This worked well the first few days, but today we called to request service, letting them know we would be out of the room. We returned 2 hours later and nothing had been done. We called the front desk and they apologized and said it would be taken care of immediately. We returned an hour later and still no housekeeping. I find it difficult to relax among unmade beds and dirty dishes, but that is the current situation. The restaurant (Elways) also has a weird reservation policy that if you have more than 4 people in your party (we have 5) they will only seat you before 6:15 or after 8pm. I'm not sure what they are trying to accomplish but I don't appreciate being told when I can have dinner. It's not easy to get everyone off the mountain, showered and changed for dinner by 6 and 8:30 is too late for those who are tired from skiing all day. The spa is very nice. We had a couple of service issues, but I will give them credit for fixing those problems immediately, unlike other departments of the hotel.

  • This is a great hotel.

    09/21/2012

    The location of the hotel was perfect. i would highly recommend the lodge for any time of year. the rooms were clean and comfortable and we could walk everywhere we ...

    The location of the hotel was perfect. I would highly recommend the Lodge for any time of year. The rooms were clean and comfortable and we could walk everywhere we wanted in Vail.

  • Very welcoming staff especially the proffessional belle service & front desk.

    08/01/2012

    I was most appreciative of the proffessional belle staff that were very polite and welcoming every time we went in and out of the hotel. i would highly recommend them ...

    i was most appreciative of the proffessional belle staff that were very polite and welcoming every time we went in and out of the Hotel. I would highly recommend them to anyone. The reception desk personnel were very helpful, polite and pleasant as well.

  • Fantastic location

    07/20/2012

    Couldn't have been better. highly recommend. stayed in a luxury room with balcony and mountain view. staff was accomodating and friendly. excellent location for seeing vail on foot, so ...

    Couldn't have been better. Highly recommend. Stayed in a Luxury room with balcony and mountain view. Staff was accomodating and friendly. Excellent location for seeing Vail on foot, so never used the car.

  • Great Find!

    10/17/2011

    We had a great experience at the lodge at vail. the staff was super and very helpful. the studio was a great room with a kitchen, dinning table and large ...

    We had a great experience at The Lodge at Vail. The staff was super and very helpful. The studio was a great room with a kitchen, dinning table and large sectional couch. Although I was skeptical, the murphy bed really was comfortable. Overall a great find at a decent price durring the offseason.


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The Lodge At Vail  A Rockresort
RealAdventures
The Lodge At Vail A Rockresort
Vail, Colorado Hotels & Resorts
Nestled at the base of Vail Mountain, just steps from the village's main ski lift, The Lodge at Vail combines world-class services and award-winning dining.

Starting at $139 Per Night

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The Lodge At Vail A Rockresort
174 East Gore Creek Drive
Vail, Colorado 81657


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