This hotel is close to Bradley International Airport in Hartford. It is about 30 minutes from downtown Hartford. Front desk staff were all very helpful. Room was cleaned daily and beds were very comfortable. Only negatives for us were the smoking rooms were just down the hall from the non-smoking rooms so there was a heavy smoke smell in the hallway and the breakfast was very limited.

The staff at the hotel were helpful and friendly. The room I stayed in was certainly roomy enough for my needs. I could not get the window to close all the way, but it effect the room temperature. The continental breakfast was not as good as I imagined from the description. Overall this is a decent place to stay for a business trip.

I founf this hotel to be clean, comfortable, and cental to everything. The only draw back was the breakfast selection but there were many places to eat nearby.

I reserved a non-smoking business suite with a refrigerator and king size bed. My flight arrived at 11:30pm, and reserved online knowing I would be very tired from my long trip. The room I was assigned was NOT designated as a non-smoking room (NO placard on the door). Went back to front desk to request a room change. Was met with attitude and staff insisted it WAS a non-smoking room despite lack of signage. I requested another non-smoking business suite with a refrigerator and king size bed, and was told there wasn't one. I was offered another non-smoking business suite with a refrigerator with two double beds instead. When I went there, there was no refrigerator. I then called customer service, which was closed! Reservations then called the front desk to try to remedy the situation, and was also met with resistance. After several calls back and forth, the front desk clerk miraculously found me another non-smoking business suite with a refrigerator and king size bed on another floor - which clearly could have been given to me in the first place!!! This all took over an hour, by which time I was angry, dissatisfied, and too upset to go to sleep. When trying to watch tv I found that the in room tv listing was also woefully incorrect. Definitely NOT a good impression, and I will NOT be staying at another Days Inn ever again.