Guest Reviews

4 Reviews   

  • Hotel was great!

    12/29/2011

    We stayed at this hotel over the christmas holiday to visit family. our room was very nice. we had a suite which we had 4 people with us. the 2 ...

    We stayed at this hotel over the Christmas Holiday to visit family. Our room was very nice. We had a suite which we had 4 people with us. The 2 queen beds and pullout fitted us all with no complaint. When we checked in Friday afternoon the desk clerk was very nice, and the breakfast was great (best part was the waffles). Overall our stay was very warming and really nice. We will be back!

  • About what I expected

    11/09/2011

    We booked a suite to accomodate my husband and myself and three teens. the beds were fine and one of the teens slept on the pull out couch without complaint. ...

    We booked a suite to accomodate my husband and myself and three teens. The beds were fine and one of the teens slept on the pull out couch without complaint. Overall, the facility was a bit worn, but nothing bad. We were just here for a night while attending a local event. The breakfast was great and a real savings for five people. The service was good and extra blankets and bedding were provided upon request. It was in all other ways average.

  • Staff is VERY rude.

    06/06/2008

    We really like this hotel but what a shame that the staff is the rudest we have ever seen. i agree with the review that the staff is very defensive. ...

    We really like this hotel but what a shame that the staff is the rudest we have ever seen. I agree with the review that the staff is very defensive. Even when I called to confirm a reservation she was very defensive and rude. The owner maybe should spend less time out of the country and more time educating his "MANAGER" how to treat customers with respect. This hotel and the "MANAGER" know they are in a tourist town and could care less if you stay there on not. The desk help quotes you and prints out one price per stay and then the "MANAGER" charges something completely different. We stayed there on numerous occasions and the last two time were charged a different rate than quoted. We thought the first time was a mistake and trusted the desk staff again and once again the manager did not honor the quote. We will NEVER stay there again and will tell everyone we know about this experience. We are airline employees and travel extensively and have never had this kind of treatment from a "MANAGER".

  • Poor Customer Service

    04/14/2008

    People were stomping on the floors, running on the stairwells and slamming doors during my stay at this hotel. management became defensive with excuses when i and other guests complained. ...

    People were stomping on the floors, running on the stairwells and slamming doors during my stay at this hotel. Management became defensive with excuses when I and other guests complained. I also noticed by the stains on the sink and toilet and the oily floor that housekeeping did a lousy job of cleaning the bathroom.

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Listing # RA-1073543