The hotel rooms are VERY small. ALSO - I froze. The hotel is on ONE system. When they are not using the air conditioner, the system is on neutral OR AC. On a very cold night, the system was on neutral. My room was very cold. You have no control over the temp. Neutral means that they are circulating air from outside, or recirculating air in the hotel. They offered to bring in extra blankets, but do not allow space heaters. The keys are undependable. Sometimes they work, and sometimes not, then will work again. My room was next to the door to the stairs where the ice and soda machines are placed. The door has no control over the speed of the closure so it continued to SLAM closed very loudly ALL NIGHT as people went in and out. The bar staff was lovely, and I ate down there one night. The restaurant was dreadful - for breakfast I waited over long for a napkin, a refill on coffee, and my order. The ham and cheese omelette arrived with out ham. As I waited for the new omelette, I munched on my toast, and the waiter asked f he could remove my plate. Then the waiter came out again to ask me if I wanted the ham on the side or in the omelette as the chef "had never put the ham in the omelette." And I quote. I was disgusted and hungry. I asked for the bill, for only the coffee and OJ. It came to almost $*!!! I spoke to the restaurant manager, who claimed it was a misunderstanding, and did not offer to refund any of it to my hotel bill - even though hotel guests get complementary coffee in the lobby!!