Guest Reviews

11 Reviews   

  • Very accommodating.

    09/27/2012

    Very accommodating and informative to needs of guests.

    Very accommodating and informative to needs of guests.

  • Would stay again

    06/19/2011

    Stayed here overnight to fly out of mci early next morning so didn't get to take advantage of the free breakfast but staff made sure there were rolls and ...

    Stayed here overnight to fly out of MCI early next morning so didn't get to take advantage of the free breakfast but staff made sure there were rolls and coffee to go. Staff was friendly and helpful. Only problem was that the room was quite cold - the thermostat wasn't working properly.

  • Clean, friendly and reasonably priced.

    02/09/2011

    The staff was always available and ready to assist in addressing your needs. the shuttle service was awesome. the drivers were friendly and offered helpful suggestions as to where to ...

    The staff was always available and ready to assist in addressing your needs. The shuttle service was awesome. The drivers were friendly and offered helpful suggestions as to where to eat, etc. The breakfast area was kept clean and the chef on duty was entertaining to watch plus being very efficient. Rooms were clean as was the entire hotel. The resturant food was a pleasant suprise. Their salmon sandwich was "to die for" as well as their service. Overall it was such a suprise to stay in an "airport hotel" that offered positive experiences as compared to so many others that have not.

  • A Little Inconveniance

    02/09/2011

    During my (2) week stay....my eletronic key failed on (3) occasions.

    During my (2) week stay....my eletronic key failed on (3) occasions.

  • Great customer service!

    02/09/2011

    My husband's return from china was delayed a day due to flight delays...embassy suites completely accommodated our schedule change and made our experience a great one!

    My husband's return from China was delayed a day due to flight delays...Embassy Suites completely accommodated our schedule change and made our experience a great one!

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