Guest Reviews

7 Reviews   

  • Excellent facility. Ray, the AM shuttle driver was excellent.

    11/20/2012

    I will return and recommend it to others. everything was perfect.

    I will return and recommend it to others. Everything was perfect.

  • Best place I've ever stayed!

    10/11/2012

    I've stayed in many really nice hotels, and this place was right st the top. exceptionally clean & neat. super nice staff. the pricestaff was veryvery reasonable. i came to ...

    I've stayed in many really nice hotels, and this place was right st the top. Exceptionally clean & neat. Super nice staff. The pricestaff was veryvery reasonable. I came to Albuquerque because my father died unexpectedly. The staff was very comforting. The beds were great in nice large rooms. I loved therefore pool. Had a nice relaxing swim to help reduce the stress of my loss. Looking forward to staying there again next time I go there to visit my brother.

  • Double charged me - still not fixed

    08/22/2012

    The guy who checked me in was a jerk, and he also charged me again for the room even though i had prepaid for the room. he laughed at me ...

    The guy who checked me in was a jerk, and he also charged me AGAIN for the room even though I had prepaid for the room. He laughed at me when I voiced my concern over being charged twice, and claimed that the card was only going to be used for any 'incidentals,' of which we used none. I have called the hotel but they still haven't had the charges fixed. Room itself was clean, bathroon sink/counter was tiny - ok for one person at a time but that's it. There was conditioner but no shampoo. Didn't try the breakfast. We won't stay here again - too many other hotels in the same price range/services that treat their customers better.

  • OK

    10/25/2006

    Ok, but rooms old and need updating. shares parking lot with applebee's, sometimes noisy at night.

    OK, but rooms old and need updating. Shares parking lot with Applebee's, sometimes noisy at night.

  • Needs Improvement

    09/07/2006

    Staff was nice but didn't offer to which rooms or have it cleaned when there was a problem. this hotel allows pets but didn't clean up very well, ...

    Staff was nice but didn't offer to which rooms or have it cleaned when there was a problem. This hotel allows pets but didn't clean up very well, hair was everywhere. ""Free Internet"" only if you bring a laptop. You have to go across the street to their sister hotel to use the computer. Each morning around 8am the front desk called to say that checkout was at 12. My husband and I felt like we were being rushed out. Call if you must but do so at 10:30 or 11:00 not 8am. We won't stay here again.

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