Guest Reviews

Overall Rating: 16 Reviews


  • Musty, old., terrible overpriced parking, bad neighborhood. AVOID!!

    10/26/2012

    This was the worst hotel experience of my life. besides the above mentioned problems, there is a creepy upper management staff that is rude and intimidating when you make a ...

    This was the worst hotel experience of my life. Besides the above mentioned problems, there is a creepy upper management staff that is rude and intimidating when you make a complaint. Worst of all, there was evidence of bed bugs in the first room they put me in. They did move me immediately and there were some staff that were quite good, the engineering staff were great. I feel sorry for them, having to work in such a disaster of a hotel. If upper management treat customers this badly, imagine how the employees are treated.

  • Small, musty room

    08/28/2012

    Very disappointing and overrated. the room was very small and smelled musty. no controls over the air-conditioning other than "on" and "off". we were given two towels, no shampoo ...

    Very disappointing and overrated. The room was very small and smelled musty. No controls over the air-conditioning other than "on" and "off". We were given two towels, no shampoo or other toiletries in the bathroom. There's a lovely bar/lounge #which we visited to get out of our room#.

  • Great classic place with excellent location.

    09/27/2011

    This is as much of the grand old style as anyone could want for the price. the staff is superb and from the hotel one can walk to all three ...

    This is as much of the grand old style as anyone could want for the price. The staff is superb and from the hotel one can walk to all three sports venues, the great restaurants in the Warehouse District and the Tower City shopping and dining to which it is attached. We also found the staff to be very helpful with some pre-visit requests we made.

  • The service at this hotel is excellent

    05/02/2011

    Everyone, from housekeeping to room service to doorman to valet parking treated me like royalty. the sheer curtains in my room needed re-hemming, which the housekeeping staff resolved by ...

    Everyone, from housekeeping to room service to doorman to valet parking treated me like royalty. The sheer curtains in my room needed re-hemming, which the housekeeping staff resolved by removing them altogether. Would stay there anytime.

  • WONDERFUL PLACE TO START THE NEW YEAR!

    02/08/2011

    I loved this hotel!!! the renaissance was warm , beautiful, classic and clean !!! the staff was professional, friendly and very speedy in fulfilling any request made. i actually remember the names ...

    I LOVED THIS HOTEL!!! THE RENAISSANCE WAS WARM , BEAUTIFUL, CLASSIC AND CLEAN !!! THE STAFF WAS PROFESSIONAL, FRIENDLY AND VERY SPEEDY IN FULFILLING ANY REQUEST MADE. I ACTUALLY REMEMBER THE NAMES OF MY DOORMAN AND HOUSEKEEPER!!! THE ROOMS WERE BEAUTIFUL...ESPECIALLY LOOKING AT THE POOLSIDE WITH THE GOLDEN REFLECTION MIRROR, IT WAS BREATHTAKING. I WOULD RETURN AND RECOMMEND THIS HOTEL TO ANY ADULTS I KNOW!!! WONDERFUL STAY!!!


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Renaissance Cleveland Hotel
RealAdventures
Renaissance Cleveland Hotel
Cleveland, Ohio Hotels & Resorts
The Michelin Four Star 491-room Renaissance Cleveland is located in the heart of downtown and within walking distance from the Rock and Roll Hall of Fame

Starting at $149 Per Night

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Cleveland, Ohio Hotels & Resorts | Ohio Hotels & Resorts | Ohio Vacations | Cleveland, Ohio
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Renaissance Cleveland Hotel
24 Public Square
Cleveland, Ohio 44113


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Listing # RA-1087711