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Guest Reviews

8 Reviews   

  • Service astounding

    06/16/2013

    From check in to check out, we had fantastic service.  we arrived around 4pm on june 13th, 2013, with a first request from our 8y/o for a room "up ...

    From check in to check out, we had fantastic service.  We arrived around 4pm on June 13th, 2013, with a first request from our 8y/o for a room "up high"...although our room was already assigned, it was changed w/ pleasure to the 11th floor.  We went into our room, quickly put on our bathing suits, and went to the indoor pool (a lil cloudy), and when we came back I was shocked... a card & two adorable stuffed animals were given to us as a gift from mngmt (the animals were even the same so no fighting between the two gilrs!).  Very thoughtful & w complimentary breakfast for us (my sign other & our girls).  The breakfast was however a lil lacking as far as the quality of the omlets, the same date expiration of milk in which one of ours was spoiled, and the scrambled eggs not too good for a 4 star hotel...the oatmeal, bacon & fresh fruit were fantastic however.  That evening, we were going to an event in bricktown, and easily took their free limo service to & from Bricktown...on the way home, we were given a tour of the world class Chespeake Boathouse District.   Overall, a great trip with some pleasant unexpected surprises.     

  • Never again

    01/24/2013

    My boyfriend and i stayed in this hotel during the weekend of the george strait concert...as was pretty much everyone in the hotel. we attempted to eat dinner before ...

    My boyfriend and I stayed in this hotel during the weekend of the George Strait concert...as was pretty much everyone in the hotel. We attempted to eat dinner before the concert in the hotel's restaurant. After sitting for 30 minutes without a server, I finally flagged one down to bring us drinks. We continued to wait an additional 50 minutes for an appetizer. The sad thing was, there really weren't that many people in the restaurant. Granted, there were probably more than they usually served because of concertgoers; however, most businesses bulk up staff when there's a big event coming to a facility two minutes away from them. Also, valet parking was a NIGHTMARE. We've stayed in larger cities when there were concerts in town and never had to wait so long for our car. The room was okay but for the price they charged, I would have at least expected free wireless and continental breakfast. Not recommended.

  • Very outdated, overpriced!

    07/24/2012

    We booked this hotel for its location. we knew booking this hotel would cost more for its proximity to downtown okc, however, i expected much more from a marriott property. ...

    We booked this hotel for its location. We knew booking this hotel would cost more for its proximity to downtown OKC, however, I expected much more from a Marriott property. The room was less than average, very outdated. The bed sunk to the middle. At bedtime, the air conditioning wouldn't cool to our comfort. The bathtub was stained with what looked like mildew. The elevators were extra, extra slow. It was way overpriced for the condition of our room. Will not stay here ever again, nor will I recommend it to anyone!

  • Nice place

    04/13/2011

    It is a nice place to stay. we enjoyed the glass elevators and the fish ponds. eating in their restaurant was too expensive.

    It is a nice place to stay. We enjoyed the glass elevators and the fish ponds. Eating in their restaurant was too expensive.

  • Great experience

    07/07/2009

    Best hotel service that we had ever had. we had two separate rooms, tvs in both (flatscreens), brought crib right up, bell hop gave us his cell # if we needed ...

    Best hotel service that we had ever had. We had two separate rooms, TVs in both (flatscreens), brought crib right up, bell hop gave us his cell # if we needed anything else. Offered free limo service to bricktown. Pool was great....kids loved elevator ride (glass), TV, & pool the most. Too expensive to eat in restaurant though (with 4). Would highly recommend.

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