Guest Reviews

19 Reviews   

  • Decent facility...rooms need maintenance!

    01/17/2013

    Check in was easy and pleasant, room appeared to be in good condition, but discovered a few issues during my stay. the tv remote did not work the tv, only ...

    Check in was easy and pleasant, room appeared to be in good condition, but discovered a few issues during my stay. The TV remote did not work the TV, only the cable box...yes I selected TV. The heater fan made a huge rattling sound when running. I noticed some black gunk in the sink upon arrival, and the next morning found out why...the sink began backing up when I wasn't even using it, making a gurgling sound and sputtering black muck. I called the front desk, and they said they would send someone right away, however no one ever came. I just packed up and went to check out, describing each of the problems to the clerk who said "sorry" but didn't seem like he really cared.

  • Great location for Galleria Mall

    11/28/2011

    Everybody was very helpful and nice, someone at the front desk even scheduled reservations at ferari's italian restaurant 2 blocks away for us. wifi is not free though and ...

    Everybody was very helpful and nice, someone at the front desk even scheduled reservations at Ferari's Italian restaurant 2 blocks away for us. Wifi is not free though and is $10 for 1 night for 1 mb/s, which seems like a huge rip off, but other than that I enjoyed my stay and would go back again.

  • Excellent location in Addison, just off Beltline.

    11/20/2011

    Stayed here for business. nice hotel. enjoyed the pool and spa in the inner courtyard. business center computers well-maintained.

    Stayed here for business. Nice hotel. Enjoyed the pool and spa in the inner courtyard. Business center computers well-maintained.

  • The hotel was very nice.

    11/15/2011

    The staff was very friendly and helpful .the room was clean and the bed was comforatble.it was nice too be able to have a drink and not woory about ...

    The staff was very friendly and helpful .The room was clean and the bed was comforatble.It was nice too be able to have a drink and not woory about driving.

  • Great location, nice beds

    11/03/2011

    Excellent hotel beds were great, nice and quiet. would recommend to everyone.

    Excellent hotel beds were great, nice and quiet. Would recommend to everyone.

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