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Guest Reviews

8 Reviews   

  • Disappointed

    07/01/2010

    This hotel was packed due to a convention. we ended up with a room on the 3rd floor way in the back. it was closer and quicker for us to ...

    This hotel was packed due to a convention. We ended up with a room on the 3rd floor way in the back. It was closer and quicker for us to take the stairs than the elevator. The bathroom was small the pillows were hard and the microwave was prehistoric. The TV didnt have many channels and it buzzed when it came on. If you decide to stay Id ask to see a room first.

  • excellent

    05/22/2010

    My stay was excellent customers , clerks housekeeping great...

    My stay was excellent customers , clerks housekeeping great...

  • You can have your new hotels I want clean and

    02/05/2010

    I have stayed at most of the hotels in tyler including the newer ones but i will always come back to the holiday inn and this is why it is ...

    I have stayed at most of the hotels in Tyler including the newer ones but I will always come back to the Holiday Inn and this is why it is always clean,close to everthing you need in Tyler but the biggest reason is the hotel staff you will not get the service or find a staff that cares more about you than they do at the Holiday Inn. I do not understand why there is no reveiws since 2008. Check out this hotel it is were I will always stay.

  • Four Star

    07/31/2008

    The holiday inn select hotel is by far the nicest hotel between dallas and shreveport. the service is impeccable and the new remodel has turned a great hotel into a ...

    The Holiday Inn Select Hotel is by far the nicest hotel between Dallas and Shreveport. The service is impeccable and the new remodel has turned a great hotel into a Grand Hotel. I have stayed at several properties in Tyler, and HI Select definately has my vote for the "best place to stay in East Texas." Other details that were impressive to me, included the "all day" room service, shuttle service and access to Woodcreek Athletic Club.

  • Board your dog

    08/15/2007

    We paid a $* non-refundable fee to bring our dog. their policy is that they will not clean your room if the dog is in there. not a big deal, ...

    We paid a $* non-refundable fee to bring our dog. Their policy is that they will not clean your room if the dog is in there. Not a big deal, but when we asked for clean towels, they gave us hand towels. They didn't ask us if we needed more soaps (we did) or other supplies. The bed was great. The staff at the front desk were not especially nice, although the workers, like the guy who brought us a roll-away bed were very kind. This hotel is overpriced. The rooms are not that big. The service isn't that great. The bed was very comfortable. I didn't enjoy the facility.

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Listing # RA-1093804